Susan L. Bracker, DDS

★★★★☆
  • 1 Saredon Pl Ste 100

    Rochester, NY 14606

    Map & Directions
  • 585-225-5600

About Susan L. Bracker, DDS

Categories
  • Dentists
  • Endodontists
  • Pediatric Dentists
  • Periodontics
Hours
Monday: 08:00 AM - 03:00 PM
Tuesday: 12:00 PM - 07:00 PM
Wednesday: 08:00 AM - 03:00 PM
Thursday: 12:00 PM - 07:00 PM
Friday: 08:00 AM - 03:00 PM
Saturday: Closed
Sunday: Closed

Health & Medical

Health & Medical
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4.0 15
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.

Everyone in the office is always friendly and courteous. Dr. Bracker's concern when she discovered a new cavity in a tooth that had been fine two months ago and her promptness is filling is one of the many reasons I have been her patient for over twelve years.

5
★★★★★

Everyone in the office is always friendly and courteous. Dr. Bracker's concern when she discovered a new cavity in a tooth that had been fine two months ago and her promptness is filling is one of the many reasons I have been her patient for over twelve years.

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I copied this from a previous review because it is the exact same thing that happened to me. "Was my dentist for many years. I began to question her method when at one of my appointments I suddenly had three cavities out of the blue. I was suspicious since I have good dental hygiene, so I went elsewhere. The office I switched to told me my mouth was "perfect" and that there were no cavities. One of the hygienists in the new office also made an offhand remark that in the medical community Dr.Bracker is sometimes referred to as "Dr.Hacker". Dr. Bracker is a nice, pleasant woman, but I feel she is far from competent.

2
★★☆☆☆

I copied this from a previous review because it is the exact same thing that happened to me. "Was my dentist for many years. I began to question her method when at one of my appointments I suddenly had three cavities out of the blue. I was suspicious since I have good dental hygiene, so I went elsewhere. The office I switched to told me my mouth was "perfect" and that there were no cavities. One of the hygienists in the new office also made an offhand remark that in the medical community Dr.Bracker is sometimes referred to as "Dr.Hacker". Dr. Bracker is a nice, pleasant woman, but I feel she is far from competent.

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.

My visit was great. Dr. Bracker adjusted her work based on my feedback. Its so easy to schedule appointments with her. Dr. B and the hygienist all provide sensitive care and make me feel so comfortable during my visits. -Richard W.

5
★★★★★

My visit was great. Dr. Bracker adjusted her work based on my feedback. Its so easy to schedule appointments with her. Dr. B and the hygienist all provide sensitive care and make me feel so comfortable during my visits. -Richard W.

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.

I love knowing that i have the #1 Dentist in Rochester! Any treatments i have i always feel so much better, and I know I am in good hands. The staff was courteous and efficient. Dr. Bracker made sure to confirm with a call to insure that everything should be done at the original appointment!
-Paula

5
★★★★★

I love knowing that i have the #1 Dentist in Rochester! Any treatments i have i always feel so much better, and I know I am in good hands. The staff was courteous and efficient. Dr. Bracker made sure to confirm with a call to insure that everything should be done at the original appointment!
-Paula

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.

She was doing to many procedures on differernt people at the same time stated needed three root canals, pulled a tooth that had a root canal done on it to prepare for a crown, filled cavities, no after care teaching, prescriptions written wrong many times. money hungry, dont' trust her in regards to what really needs to be done on teeth.

2
★★☆☆☆

She was doing to many procedures on differernt people at the same time stated needed three root canals, pulled a tooth that had a root canal done on it to prepare for a crown, filled cavities, no after care teaching, prescriptions written wrong many times. money hungry, dont' trust her in regards to what really needs to be done on teeth.

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.

Dr.Bracker and staff make it a pleasure going to the dentist. I'm extremely comfortable walking in and out and that's what I look for. All the while with great service! - Gabriel

5
★★★★★

Dr.Bracker and staff make it a pleasure going to the dentist. I'm extremely comfortable walking in and out and that's what I look for. All the while with great service! - Gabriel

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.

Dr.Susan Bracker has completely settled my horrible phobia of going to the dentist. She has a great bedside manner where I find myself truly comfortable!! I'm in and out of the office with complete confidence on what needs to be done and what I can expect with my next visit! Thank you Dr.Bracker!! - Edna W.

5
★★★★★

Dr.Susan Bracker has completely settled my horrible phobia of going to the dentist. She has a great bedside manner where I find myself truly comfortable!! I'm in and out of the office with complete confidence on what needs to be done and what I can expect with my next visit! Thank you Dr.Bracker!! - Edna W.

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.

Was my dentist for many years. I began to question her method when at one of my appointments I suddenly had three cavities out of the blue. I was suspicious since I have good dental hygiene, so I went elsewhere. The office I switched to told me my mouth was "perfect" and that there were no cavities. One of the hygienists in the new office also made an offhand remark that in the medical community Dr.Bracker is sometimes referred to as "Dr.Hacker". Dr. Bracker is a nice, pleasant woman, but I feel she is far from competent.

1
★☆☆☆☆

Was my dentist for many years. I began to question her method when at one of my appointments I suddenly had three cavities out of the blue. I was suspicious since I have good dental hygiene, so I went elsewhere. The office I switched to told me my mouth was "perfect" and that there were no cavities. One of the hygienists in the new office also made an offhand remark that in the medical community Dr.Bracker is sometimes referred to as "Dr.Hacker". Dr. Bracker is a nice, pleasant woman, but I feel she is far from competent.

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.

Dr Bracker,

Is not the Devil and I assume there are worst dentists. However in my experience she is not the optimal dentist for a family's dental needs.
Her staff is polite and the environment is clean and she is personally quite friendly.

However I questioned her competency especially for challenging work beyond the usually basic care. She is the cause of many of my painfull sleepless nights and in one case an unneccessary abcess which I credit to her incompetency. That episode was the straw that forced me to heed the advice of my wife, abandon all loyalty, and switch dentists. What a relief I enjoy now!!

Dr Bracker may be a great pediatric dentist. I do not know - but as an adult client she has created a new fear in me of dental professionals who advertise on TV. Because of my experience my kids would never know how great she may really be.

1
★☆☆☆☆

Dr Bracker,

Is not the Devil and I assume there are worst dentists. However in my experience she is not the optimal dentist for a family's dental needs.
Her staff is polite and the environment is clean and she is personally quite friendly.

However I questioned her competency especially for challenging work beyond the usually basic care. She is the cause of many of my painfull sleepless nights and in one case an unneccessary abcess which I credit to her incompetency. That episode was the straw that forced me to heed the advice of my wife, abandon all loyalty, and switch dentists. What a relief I enjoy now!!

Dr Bracker may be a great pediatric dentist. I do not know - but as an adult client she has created a new fear in me of dental professionals who advertise on TV. Because of my experience my kids would never know how great she may really be.

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.

I have been going to this dentist for many years. She is wonderful, caring, and thorough. My family of four goes regularly, my wife and kids almost always have perfect check-ups. I have had a fair amount of work done over the years; always pain free and mostly covered by my insurance. Dr. Bracker always does a predetermination for insurance coverage and if the procedure is not covered she makes sure we understand the costs and our options. When I have owed her money for co-pays and deductibles she is very generous in her collection policy; she never has charged me a late fee or sent anything but a standard billing statement as a reminder. One time I broke my front tooth on a Saturday night and had an important speaking function on Sunday afternoon. I called the emergency number and she met me at her office Sunday morning, made a temporary tooth and charged me no more than she would have during normal hours. Dentistry is not cheap and it can be painful. This dentist works hard to prevent pain and to keep costs down. She is great.

5
★★★★★

I have been going to this dentist for many years. She is wonderful, caring, and thorough. My family of four goes regularly, my wife and kids almost always have perfect check-ups. I have had a fair amount of work done over the years; always pain free and mostly covered by my insurance. Dr. Bracker always does a predetermination for insurance coverage and if the procedure is not covered she makes sure we understand the costs and our options. When I have owed her money for co-pays and deductibles she is very generous in her collection policy; she never has charged me a late fee or sent anything but a standard billing statement as a reminder. One time I broke my front tooth on a Saturday night and had an important speaking function on Sunday afternoon. I called the emergency number and she met me at her office Sunday morning, made a temporary tooth and charged me no more than she would have during normal hours. Dentistry is not cheap and it can be painful. This dentist works hard to prevent pain and to keep costs down. She is great.

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.

I had started seeing her a few years ago, I had neglected my teeth for awhile due mostly to fear and money. I knew there were issues I did not know exactly what they were I an not trained in that area, Entering her office I felt it was warm and comforting, she obviously cares about the way it presents. I've been to some offices where the carpets were 20 years and the walls were all mucked up. She cares that patients feel they are in a clean up to date place. During my consultation many dental issues were explained to me. I found it interesting that they use a laser to help find decay at an earlier stage than with the pick thing. This may account on why one of the patients I had read had a different dentist who did not use this and therefore could not find the decay. She also explained to me the complications that could happen because some of my cavities were very deep, and these included the possibility of needing a crown or even a root canal. She clearly showed me the area on x-ray and in my mouth. She has handouts for all procedures they do that explain all the possible complication from the treatment. They are read to you and you sign that you understand. I was given plenty of opportunity to ask questions.When treatment began she explained we always start with cleaning and a complete exam. In my case I already had the beginning of gum disease and needed a deeper kind of cleaning, and if after one year if no improvement I will be sent to a specialist.Next we took care of all the cavities, Crowns were recommended on some and one tooth does need a root canal. But, doctor bracker explained it is best to get all the cavities done so I will need less higher cost procedures, We have now completed the cavities and are consulting on how and what pace I can afford to finalize my treatment. How best to utilize my insurance, and possibly look at care credit.They have all been nothing but helpful. warrwn

5
★★★★★

I had started seeing her a few years ago, I had neglected my teeth for awhile due mostly to fear and money. I knew there were issues I did not know exactly what they were I an not trained in that area, Entering her office I felt it was warm and comforting, she obviously cares about the way it presents. I've been to some offices where the carpets were 20 years and the walls were all mucked up. She cares that patients feel they are in a clean up to date place. During my consultation many dental issues were explained to me. I found it interesting that they use a laser to help find decay at an earlier stage than with the pick thing. This may account on why one of the patients I had read had a different dentist who did not use this and therefore could not find the decay. She also explained to me the complications that could happen because some of my cavities were very deep, and these included the possibility of needing a crown or even a root canal. She clearly showed me the area on x-ray and in my mouth. She has handouts for all procedures they do that explain all the possible complication from the treatment. They are read to you and you sign that you understand. I was given plenty of opportunity to ask questions.When treatment began she explained we always start with cleaning and a complete exam. In my case I already had the beginning of gum disease and needed a deeper kind of cleaning, and if after one year if no improvement I will be sent to a specialist.Next we took care of all the cavities, Crowns were recommended on some and one tooth does need a root canal. But, doctor bracker explained it is best to get all the cavities done so I will need less higher cost procedures, We have now completed the cavities and are consulting on how and what pace I can afford to finalize my treatment. How best to utilize my insurance, and possibly look at care credit.They have all been nothing but helpful. warrwn

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.

I would just like to say i have been a patient of Dr. Brackers' for over a decade and she has been nothing but the best. I first came to her office as a teenager where she eased my fear with her light sense of humor and gentle touch. Now that i am an adult and can see how her practice has flourished which could only be accredited to her confident and thorough work as well as the welcoming atmosphere of her office. I took a dental vacation when i went off to college a few years ago, but when i came back to see her establishment in full bloom i was taken back but i can say no matter how big her practice has become she still is the same funny, compassionate woman i came to know years ago. I have recommended her to many of my friends who now bring their own families which makes her practice more of a loving community rather than a stuffy old dentist office. I must not lead you into thinking just because her practice is big and nice is the reason for these praises, her work is impecable i have never been dissatisfied. I have had root canals, crowns and fillings and i must say i have not once thought the work was done in vain or for a quick buck. She advises her patients of treatment needs and alternatives but lets YOU decide what should be done and I can say she has never steered me wrong and for that i do trust her work and judgement. Remember bad news always travels faster than the good and for every horror story there are 10 great tales. I feel the slander must end and those who are behind Susan Bracker should stand up and say "Yes, she is the best. She's a Top Notch Dentist!! "t

5
★★★★★

I would just like to say i have been a patient of Dr. Brackers' for over a decade and she has been nothing but the best. I first came to her office as a teenager where she eased my fear with her light sense of humor and gentle touch. Now that i am an adult and can see how her practice has flourished which could only be accredited to her confident and thorough work as well as the welcoming atmosphere of her office. I took a dental vacation when i went off to college a few years ago, but when i came back to see her establishment in full bloom i was taken back but i can say no matter how big her practice has become she still is the same funny, compassionate woman i came to know years ago. I have recommended her to many of my friends who now bring their own families which makes her practice more of a loving community rather than a stuffy old dentist office. I must not lead you into thinking just because her practice is big and nice is the reason for these praises, her work is impecable i have never been dissatisfied. I have had root canals, crowns and fillings and i must say i have not once thought the work was done in vain or for a quick buck. She advises her patients of treatment needs and alternatives but lets YOU decide what should be done and I can say she has never steered me wrong and for that i do trust her work and judgement. Remember bad news always travels faster than the good and for every horror story there are 10 great tales. I feel the slander must end and those who are behind Susan Bracker should stand up and say "Yes, she is the best. She's a Top Notch Dentist!! "t

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.

She did a horrible job on a root canal. The root canal has caused much pain and discomfort after it was completed. I have now gone to another dentist, only to be sent to a specialist to undo the mess she did. I was told a root canal was needed on the surronding teeth. I found that to be untrue. The issues were only caused by her lack of proper treatment. Dr Susan Bracker DDS is very money hungry. She sees multiple patients at 1 time and never seems to know what she is actually doing.

4
★★★★☆

She did a horrible job on a root canal. The root canal has caused much pain and discomfort after it was completed. I have now gone to another dentist, only to be sent to a specialist to undo the mess she did. I was told a root canal was needed on the surronding teeth. I found that to be untrue. The issues were only caused by her lack of proper treatment. Dr Susan Bracker DDS is very money hungry. She sees multiple patients at 1 time and never seems to know what she is actually doing.

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1 out of 3 people found this review helpful.

.

I just can't say enough about Dr. Bracker and her staff. It has been a long time since i had been to a dentist and was terrified of going back to the dentist for the fear that I would need tons of fillings and shots. I was impressed that I was able to get an evening appoint- ment easily and was given a thorough exam. She was very compassionate and fun and her staff was very caring and calming at the same time. To my surprise, She told me I had no cavities, my xrays were perfect and my next visit would be in six months. The office was very clean, updated and I was in and out of my appointment within one hour. I highly recommend this dentist.

5
★★★★★

I just can't say enough about Dr. Bracker and her staff. It has been a long time since i had been to a dentist and was terrified of going back to the dentist for the fear that I would need tons of fillings and shots. I was impressed that I was able to get an evening appoint- ment easily and was given a thorough exam. She was very compassionate and fun and her staff was very caring and calming at the same time. To my surprise, She told me I had no cavities, my xrays were perfect and my next visit would be in six months. The office was very clean, updated and I was in and out of my appointment within one hour. I highly recommend this dentist.

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.

I have been seeing Dr. Bracker for over 11 years and she has done nothing less than top quality dentistry for me. I have had 2 root canals and 2 crowns and they went perfectly and feel very natural and look beautiful. I can't say anything negative about the office- The staff is always very bubbly and very friendly and helpful.I would recommend anyone- old or young to her office- You will only get the best care!!!!

5
★★★★★

I have been seeing Dr. Bracker for over 11 years and she has done nothing less than top quality dentistry for me. I have had 2 root canals and 2 crowns and they went perfectly and feel very natural and look beautiful. I can't say anything negative about the office- The staff is always very bubbly and very friendly and helpful.I would recommend anyone- old or young to her office- You will only get the best care!!!!

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Susan L. Bracker, DDS Office Locations:

585-225-5600

1 Saredon Pl Ste 100

Rochester, NY, NY 14606

Get Directions
585-225-5600

1 Saredon Place Suite 100

Rochester, NY, NY 14606

Get Directions
 

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