Susan T. Lin, OD

★★☆☆☆

About Susan T. Lin, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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1.5 2
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The frame choices are good and the optometrist's exam was thorough and friendly. However, the service around frame purchase (and particularly) the after-care was very poor. I would NOT recommend purchasing frames from this store (but good place to get an eye exam).

2
★★☆☆☆

The frame choices are good and the optometrist's exam was thorough and friendly. However, the service around frame purchase (and particularly) the after-care was very poor. I would NOT recommend purchasing frames from this store (but good place to get an eye exam).

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I love the frames they carry at this optometry, but the service is awful. When I picked up the frames and lenses I had purchased, the optometrist was very rushed and slightly rude. On top of that, they ended up getting my prescription wrong and were unwilling to give me a refund. Instead, they wanted to charge me an additional $20 to pay for their mistake!

1
★☆☆☆☆

I love the frames they carry at this optometry, but the service is awful. When I picked up the frames and lenses I had purchased, the optometrist was very rushed and slightly rude. On top of that, they ended up getting my prescription wrong and were unwilling to give me a refund. Instead, they wanted to charge me an additional $20 to pay for their mistake!

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