Sutton, Dwight, Md - Southern Kentucky Primary Care

★☆☆☆☆

About Sutton, Dwight, Md - Southern Kentucky Primary Care

Hours
Mon. - Fri. 8am - 4:30pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Doctor does not seem to be able to keep up with his patient load, misses negative results and appears he does not appreciate patient's questions. Unable to get appointment when sick. Was told backlogged for several weeks and to call urgent care if needed. Dr. Sutton missed radiologist report with recommendations for follow up ultra sound in two months. Patient received copy of report 5 months later and called Dr. Sutton's office to ascertain if order for follow up ultrasound was necessary. Follow up Ultra sound order received and completed but results not read by MD one week later. MD stated he had over 150 reports to read. Patient was unsure how long it normally takes MD to read reports but felt she should not wait to call MD after previously waiting 3.5 months for first report where follow up required was not noted by MD or staff, but noted by patient. Patient called on 2nd test to identify expected time frame for MD to review, Patient was yelled at, called rude, and told "You are not our only patient." Does that mean they do not hold themselves accountable for missing negative results and not following up with their patients relative to test results? Patient politely informed MD she would find need to seek out a new doctor as patient needs to know MD is checking report results.

1
★☆☆☆☆

Doctor does not seem to be able to keep up with his patient load, misses negative results and appears he does not appreciate patient's questions. Unable to get appointment when sick. Was told backlogged for several weeks and to call urgent care if needed. Dr. Sutton missed radiologist report with recommendations for follow up ultra sound in two months. Patient received copy of report 5 months later and called Dr. Sutton's office to ascertain if order for follow up ultrasound was necessary. Follow up Ultra sound order received and completed but results not read by MD one week later. MD stated he had over 150 reports to read. Patient was unsure how long it normally takes MD to read reports but felt she should not wait to call MD after previously waiting 3.5 months for first report where follow up required was not noted by MD or staff, but noted by patient. Patient called on 2nd test to identify expected time frame for MD to review, Patient was yelled at, called rude, and told "You are not our only patient." Does that mean they do not hold themselves accountable for missing negative results and not following up with their patients relative to test results? Patient politely informed MD she would find need to seek out a new doctor as patient needs to know MD is checking report results.

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