Suzanne N. Bentz, DO

★★★★☆

About Suzanne N. Bentz, DO

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  • Family Practice Doctors

Health & Medical

Health & Medical
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I have been a patient of Dr. Bentz for years and have always been happy to have her as my primary care doctor. But she is spending less time at her practice these days and has added another dr. -- Dr. Mercado who I recently saw for the first time.

I felt that the visit was of little help and the antibiotic she prescribed did nothing. I also got test results that did not make sense to me. I have called the office several times to find out what the next step is and they recommend me scheduling another appointment with her. At $30 a co-pay, I said I was not interested in scheduling another apointment and they said they could give me motrin for the pain.

I feel that Dr. Bentz would have been more decisive because she knows me and my medical history. I understand when you have a doctor that you really like, it is hard to get used to someone new. But I'm seriously thinking of changing primary care doctors.

I only go to the doctor when I have a fairly serious problem and I go for help and answers. I got neither from Dr. Mercado..

0
★☆☆☆☆

I have been a patient of Dr. Bentz for years and have always been happy to have her as my primary care doctor. But she is spending less time at her practice these days and has added another dr. -- Dr. Mercado who I recently saw for the first time.

I felt that the visit was of little help and the antibiotic she prescribed did nothing. I also got test results that did not make sense to me. I have called the office several times to find out what the next step is and they recommend me scheduling another appointment with her. At $30 a co-pay, I said I was not interested in scheduling another apointment and they said they could give me motrin for the pain.

I feel that Dr. Bentz would have been more decisive because she knows me and my medical history. I understand when you have a doctor that you really like, it is hard to get used to someone new. But I'm seriously thinking of changing primary care doctors.

I only go to the doctor when I have a fairly serious problem and I go for help and answers. I got neither from Dr. Mercado..

Pros: Love Dr. Bentz

Cons: But not Dr. Mercado

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No drawbacks when it comes to Dr. Suzanne Bentz. My husband and I both went to her for years when we were in Payson and were sad to see her leave. We found her to be trustworthy, considerate, informative and professional. I liked not having to spend too much time with the doctor. Just get it done, understand what I am advised to do or take and be out the door.
Having just moved to Mesa, I am making an appointment with her today to get back on track. You too can feel good with this doctor managing you healthcare.

2
★★★★★

No drawbacks when it comes to Dr. Suzanne Bentz. My husband and I both went to her for years when we were in Payson and were sad to see her leave. We found her to be trustworthy, considerate, informative and professional. I liked not having to spend too much time with the doctor. Just get it done, understand what I am advised to do or take and be out the door.
Having just moved to Mesa, I am making an appointment with her today to get back on track. You too can feel good with this doctor managing you healthcare.

Pros: Professional, Approachable, Knowledgeable

Cons: No drawbacks.

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I am done with this so called doctor's office and filing a formal complaint. For three years now I have been trying to deal this at best totally incompetent and useless family practice office. They can't do the simplest of things like fill a prescription, even after multiple phone calls. You will be left waiting for hours at every visit and then rushed through an exam in less than five only to leave having to get mountains of useless tests and don't ever expect a phone call and they actually make you reschedule an appointment if you have questions about your tests or diagnosis or medication. It is all about money to them, nothing more.

0
★☆☆☆☆

I am done with this so called doctor's office and filing a formal complaint. For three years now I have been trying to deal this at best totally incompetent and useless family practice office. They can't do the simplest of things like fill a prescription, even after multiple phone calls. You will be left waiting for hours at every visit and then rushed through an exam in less than five only to leave having to get mountains of useless tests and don't ever expect a phone call and they actually make you reschedule an appointment if you have questions about your tests or diagnosis or medication. It is all about money to them, nothing more.

Pros: NONE

Cons: EVERYTHING

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I must first admire the building. The intererior is comforting and the front staff are all very nice and accommondating.

When your name is announced and you go back, well, I have this aspiration that the nurses might incorporate a more benevolent approach to seeing the patients back and obtaining their history, vitals, ect. Nurses are not M.D.s. I do find it very awkward. Note: Not all the nurses are this way.

Dr. M. Anderson is my all time favorite M.D. No matter how I am feeling at the time of the visit as soon as Dr. Anderson walks in I automatically smile because I know I am in a safe place with someone who cares and listens. Dr Anderson you are helping get my life back. Thank you so much.

2
★★★★★

I must first admire the building. The intererior is comforting and the front staff are all very nice and accommondating.

When your name is announced and you go back, well, I have this aspiration that the nurses might incorporate a more benevolent approach to seeing the patients back and obtaining their history, vitals, ect. Nurses are not M.D.s. I do find it very awkward. Note: Not all the nurses are this way.

Dr. M. Anderson is my all time favorite M.D. No matter how I am feeling at the time of the visit as soon as Dr. Anderson walks in I automatically smile because I know I am in a safe place with someone who cares and listens. Dr Anderson you are helping get my life back. Thank you so much.

Pros: Very proffesional, clean, and a comfortable enviromennt

Cons: Nurses

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Even patients who have been with her for over a decade have no trust. She will shame you, insult you and sit way to high on her golden pedastal. Her staff cannot schedule correctly so your wait will be an hour or more. And she is childish, she will punish your early AM appointment by making you wait in a room for 1.5 hours. She is childish and vindictive and I am strongly considering reporting her actions to the medical board.

0
★☆☆☆☆

Even patients who have been with her for over a decade have no trust. She will shame you, insult you and sit way to high on her golden pedastal. Her staff cannot schedule correctly so your wait will be an hour or more. And she is childish, she will punish your early AM appointment by making you wait in a room for 1.5 hours. She is childish and vindictive and I am strongly considering reporting her actions to the medical board.

Pros: none

Cons: everything

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Basically unprofessional staff, quiet rude. They are ripping off people pushing their diet pills and so cal diet programs. The pills I believe are purchased out of the country as they dont even work! They way overcharge patients and add lots of extra charges they dont tell you about till after you arrive and have had the services done. Even Dr Bentz is more interested in pushing her med spa extras than being the true professional she use to be. The other affiliate offices are plain disgusting in their manners of handling patients also. I feel they are completely untrained non-professionals in every department. An appalling display in the medical profession.

0
★☆☆☆☆

Basically unprofessional staff, quiet rude. They are ripping off people pushing their diet pills and so cal diet programs. The pills I believe are purchased out of the country as they dont even work! They way overcharge patients and add lots of extra charges they dont tell you about till after you arrive and have had the services done. Even Dr Bentz is more interested in pushing her med spa extras than being the true professional she use to be. The other affiliate offices are plain disgusting in their manners of handling patients also. I feel they are completely untrained non-professionals in every department. An appalling display in the medical profession.

Pros: Nothing

Cons: EVERYTHING

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Dr. Bentz epitomizes the ideal physician every patient would like to have. She genuinely cares about her patients, spends time with them, and is an outstanding clinician. In the world of medicine today where patients are rushed in and out of their providers office, Dr. Bentz and Red Mountain Family Medicine is committed to helping each individual patient with quality care. This is often not limited to a 5-10 minute office visit. Dr. Bentz takes the necessary time to treat her patients as if she were treating a family member of her own. She is compassionate, caring, and best of all she is a very intelligent and smart physician. Dr. Bentz gets my vote for Family Practice physician of the year; every year.

2
★★★★★

Dr. Bentz epitomizes the ideal physician every patient would like to have. She genuinely cares about her patients, spends time with them, and is an outstanding clinician. In the world of medicine today where patients are rushed in and out of their providers office, Dr. Bentz and Red Mountain Family Medicine is committed to helping each individual patient with quality care. This is often not limited to a 5-10 minute office visit. Dr. Bentz takes the necessary time to treat her patients as if she were treating a family member of her own. She is compassionate, caring, and best of all she is a very intelligent and smart physician. Dr. Bentz gets my vote for Family Practice physician of the year; every year.

Pros: Physician of the year - every year!

Cons: none

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Dr.Bentz is always caring and sensitive to your needs. The staff is always very friendly and helpful. Especially Pauline in the Mesa office.

The Doctor always makes you feel good after your visit. .

Charges for her expertise are not enough. Honored to sign my name.

Dawn from Scottsdale.

2
★★★★★

Dr.Bentz is always caring and sensitive to your needs. The staff is always very friendly and helpful. Especially Pauline in the Mesa office.

The Doctor always makes you feel good after your visit. .

Charges for her expertise are not enough. Honored to sign my name.

Dawn from Scottsdale.

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Ihave been seeing Dr.Bentz for two years.this Doctor has more knowledge then any other in this area. The Scottsdale and Mesa office are all very professional. Anyone who posts negative comments about Doctor Suzanne Bentz should re visit the office again

2
★★★★★

Ihave been seeing Dr.Bentz for two years.this Doctor has more knowledge then any other in this area. The Scottsdale and Mesa office are all very professional. Anyone who posts negative comments about Doctor Suzanne Bentz should re visit the office again

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Dr. Suzanne Bentz has been treating my entire family for years. She is very attentive and really cares about her patients. Her experience and knowledge are unsurpassed. The staff is welcoming, friendly and helpful. I would highly recommend her!

2
★★★★★

Dr. Suzanne Bentz has been treating my entire family for years. She is very attentive and really cares about her patients. Her experience and knowledge are unsurpassed. The staff is welcoming, friendly and helpful. I would highly recommend her!

Pros: great bedside manner, staff and office

Cons: there are none

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Our entire family has been seen by Dr. Bentz for the past 10 years. During that time she has always been very warm, caring, and professional in her treatment approach. She takes as much time as necessary during office visits and makes timely followups. She unhesitatingly coordinates with insurance providers when she feels a referral is warranted.

We were very fortunate to have found Dr. Bentz and have no plans of ever changing. We've referred numerous friends to Dr. Bentz, all still remain with her today. She and her staff are definitely deserving of a much higher rating.

2
★★★★★

Our entire family has been seen by Dr. Bentz for the past 10 years. During that time she has always been very warm, caring, and professional in her treatment approach. She takes as much time as necessary during office visits and makes timely followups. She unhesitatingly coordinates with insurance providers when she feels a referral is warranted.

We were very fortunate to have found Dr. Bentz and have no plans of ever changing. We've referred numerous friends to Dr. Bentz, all still remain with her today. She and her staff are definitely deserving of a much higher rating.

Pros: Professional, caring and knowledgeable

Cons: NONE

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I have had nothing but great experiences at Red Mountain Med Spa! They have helped me lose weight- and get rid of terrible age spots. Dr Bentz has always been a caring doctor who has answered all my questions and addressed any concerns immediately. She really wants to empower us all to take care of ourselves-inside and out.

2
★★★★★

I have had nothing but great experiences at Red Mountain Med Spa! They have helped me lose weight- and get rid of terrible age spots. Dr Bentz has always been a caring doctor who has answered all my questions and addressed any concerns immediately. She really wants to empower us all to take care of ourselves-inside and out.

Pros: caring and knowlegable staff

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I have nothing but great things to say about Dr Bentz and her staff. She is very knowledgable, very caring and gives me time to ask any questions I may have. I don't feel rushed to get in and get out of the exam room. I trust her wisdom of medicine and her true desire to help her patients and see them become healthy, inside and out. I highly recommend her practice to everyone!

2
★★★★★

I have nothing but great things to say about Dr Bentz and her staff. She is very knowledgable, very caring and gives me time to ask any questions I may have. I don't feel rushed to get in and get out of the exam room. I trust her wisdom of medicine and her true desire to help her patients and see them become healthy, inside and out. I highly recommend her practice to everyone!

Pros: Relaxing atmosphere, friendly nursing staff

Cons: none

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I have nothing but positive comments to say about the office of Dr. Bentz. Whether visiting the office for an illness or using the spa for an elective procedure. She is knowledgeable, caring and attentive. I have never felt like I was being rushed by either her or the Nurse Practitioners. Dr. Bentz has gone above and beyond the call of duty when treating myself or my family. Her bedside manner immediately puts you at ease. Her positive attitude and thoroughness in her treatment plans are very comforting. I have found that her staff is always courteous and helpful. I too would highly recommend her practice to anyone and I have done so on several occasions!

2
★★★★★

I have nothing but positive comments to say about the office of Dr. Bentz. Whether visiting the office for an illness or using the spa for an elective procedure. She is knowledgeable, caring and attentive. I have never felt like I was being rushed by either her or the Nurse Practitioners. Dr. Bentz has gone above and beyond the call of duty when treating myself or my family. Her bedside manner immediately puts you at ease. Her positive attitude and thoroughness in her treatment plans are very comforting. I have found that her staff is always courteous and helpful. I too would highly recommend her practice to anyone and I have done so on several occasions!

Pros: Knowledgeable, caring, attentive Doctor and staff

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I have been a patient of Dr. Bentz since she began her practice. There are no words that can describe how I feel about her as a doctor and a person.
When I was diagnosed with breast cancer in 2009, Dr. Bentz was my rock. She referred me to the best oncologest, called me several times at home to se how I was doing and came to see me after my surgery. I would not have made it without her support.
Her office staff is always friendly, professional and kind. Dr. Bentz is a very devoted and caring doctor.5

2
★★★★★

I have been a patient of Dr. Bentz since she began her practice. There are no words that can describe how I feel about her as a doctor and a person.
When I was diagnosed with breast cancer in 2009, Dr. Bentz was my rock. She referred me to the best oncologest, called me several times at home to se how I was doing and came to see me after my surgery. I would not have made it without her support.
Her office staff is always friendly, professional and kind. Dr. Bentz is a very devoted and caring doctor.5

Pros: cares about her patients

Cons: none

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This office is about the worst doctors office I have been to. Been a patient for going on 5 years now, and the service is progressively getting worse. Dr. Bentz is more concerned about selling other side products for her Med Spa, than actually giving thorough examinations or listening to her patients needs. Its almost impossible to get a call back, and the staff is rude!

I am currently in the process of looking for a new famiy physician, and hope that others can avoid the headache of thier office and constant upselling and lack of service!

0
★☆☆☆☆

This office is about the worst doctors office I have been to. Been a patient for going on 5 years now, and the service is progressively getting worse. Dr. Bentz is more concerned about selling other side products for her Med Spa, than actually giving thorough examinations or listening to her patients needs. Its almost impossible to get a call back, and the staff is rude!

I am currently in the process of looking for a new famiy physician, and hope that others can avoid the headache of thier office and constant upselling and lack of service!

Pros: The office is nice, thats about it!

Cons: Multiple visits, long waits, the least thorough exams ever!

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Dr. Bentz and her staff are spectacular. They always take time to treat each and every patient the same. Yes, I did see her nurse practioner and I did have to wait. But I understood that it was not the practioners fault. Some people just want to be treated for every medical condition in one visit. I also had to make two appointments. One to establish and another to treat. I think it is an insurance issue not an office issue. I love that office.

2
★★★★★

Dr. Bentz and her staff are spectacular. They always take time to treat each and every patient the same. Yes, I did see her nurse practioner and I did have to wait. But I understood that it was not the practioners fault. Some people just want to be treated for every medical condition in one visit. I also had to make two appointments. One to establish and another to treat. I think it is an insurance issue not an office issue. I love that office.

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I really have nothing against Dr Bentz or the nurse practioners, however, the office is just a money making machine and there is little regard for the patients.

1) Appointments are scheduled every 15 minutes - so you will always be kept waiting (my last 3 visits I've waited over 45 minutes from appointment time) and you'll always feel rushed.

2) They'll only take care of one thing at a time so you have to make multiple appointments. For example, a new patient requires a visit to get established before any medical service is provided. You have to make an appointment to get tests done and another to get the results. They drag everything out and charge you every time.

3) Charge for cancelled appointment within 24 hours. I guess because their time is so valuable and yet they'll keep patients waiting for an hour to be seen. My last visit was specifically to get tests so I had to make the appointment before 4:30. I was scheduled for 4:15, but by the time I got in to an examination room it was 5:30 and the technicians were gone. Now I have to make another appointment - it was a complete waste of my time. But if I had cancelled the appointment, I'd be charged.

If you want to be treated like a walking wallet instead of a person, you'll probably be perfectly happy. Otherwise, find a doctor who genuinely cares about their patients.

0
★☆☆☆☆

I really have nothing against Dr Bentz or the nurse practioners, however, the office is just a money making machine and there is little regard for the patients.

1) Appointments are scheduled every 15 minutes - so you will always be kept waiting (my last 3 visits I've waited over 45 minutes from appointment time) and you'll always feel rushed.

2) They'll only take care of one thing at a time so you have to make multiple appointments. For example, a new patient requires a visit to get established before any medical service is provided. You have to make an appointment to get tests done and another to get the results. They drag everything out and charge you every time.

3) Charge for cancelled appointment within 24 hours. I guess because their time is so valuable and yet they'll keep patients waiting for an hour to be seen. My last visit was specifically to get tests so I had to make the appointment before 4:30. I was scheduled for 4:15, but by the time I got in to an examination room it was 5:30 and the technicians were gone. Now I have to make another appointment - it was a complete waste of my time. But if I had cancelled the appointment, I'd be charged.

If you want to be treated like a walking wallet instead of a person, you'll probably be perfectly happy. Otherwise, find a doctor who genuinely cares about their patients.

Pros: Nice atmosphere

Cons: Poor customer service, long wait time, repeat visits

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Dr Suzanne Bentz has treated me for years and no matter what is going on with me she takes care of me with compassion. Even on the days that I am feeling crummy and I may not be so easy to deal with. No question is every too silly no fear ever left unaddressed. She spends as much time with you as you need. I can't imagine how medicine worked without her. She is a doctor for all people.
I can send you to her knowing you are in good hands. Her staff is almost as spectacular as she is. A big thanks to her staff also! I actually look forward to going to the doctor!
Nancy Stamper
Scottsdale, Arizona

2
★★★★★

Dr Suzanne Bentz has treated me for years and no matter what is going on with me she takes care of me with compassion. Even on the days that I am feeling crummy and I may not be so easy to deal with. No question is every too silly no fear ever left unaddressed. She spends as much time with you as you need. I can't imagine how medicine worked without her. She is a doctor for all people.
I can send you to her knowing you are in good hands. Her staff is almost as spectacular as she is. A big thanks to her staff also! I actually look forward to going to the doctor!
Nancy Stamper
Scottsdale, Arizona

Pros: Several locations, great hours and some weekends and evenings.

Cons: None

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Dr. Bentz is wonderful. I have been going to her since I was 12. When I moved from Payson down to Phoenix I was very happy to find out that she had a office in the valley. She is so loving a sweet, not to mention very beautiful. My mom has had so many problems through the years but we can always count on Dr. Bentz to help her out. I will truly be loyal to her as long as I am in Arizona. No one else comes close. She even has extended office hours.

2
★★★★★

Dr. Bentz is wonderful. I have been going to her since I was 12. When I moved from Payson down to Phoenix I was very happy to find out that she had a office in the valley. She is so loving a sweet, not to mention very beautiful. My mom has had so many problems through the years but we can always count on Dr. Bentz to help her out. I will truly be loyal to her as long as I am in Arizona. No one else comes close. She even has extended office hours.

Pros: True patient care

Cons: None!

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Dr. Bentz employs nurse practitioners as part of her staff that are some of the best I have ever seen. All of the medical providers treat you like you are an intelligent human being who is there to work as a partner with them in your health care. Janine Sutter, in particular, is good at listening and figuring out what is the best course of action. She has a great sense of humor as well.
The office staff & nurses are GREAT! Friendliness and courtesy seem to be the motto in this office. I highly recommend Dr. Bentz and her staff if she is on your insurance. You will receive the best quality medical care and referral to qualified specialist. I have never had to wait long to get in if it is urgent; and regular appointments are pretty quick as well. The office is comfortable and tastefully decorated, and they even have an in-house lab so you don't have to go someplace else for lab work.

2
★★★★★

Dr. Bentz employs nurse practitioners as part of her staff that are some of the best I have ever seen. All of the medical providers treat you like you are an intelligent human being who is there to work as a partner with them in your health care. Janine Sutter, in particular, is good at listening and figuring out what is the best course of action. She has a great sense of humor as well.
The office staff & nurses are GREAT! Friendliness and courtesy seem to be the motto in this office. I highly recommend Dr. Bentz and her staff if she is on your insurance. You will receive the best quality medical care and referral to qualified specialist. I have never had to wait long to get in if it is urgent; and regular appointments are pretty quick as well. The office is comfortable and tastefully decorated, and they even have an in-house lab so you don't have to go someplace else for lab work.

Pros: Friendly staff, new building, beautifully and tastefully decorated.

Cons: Automated menu phone system - I never liked having to 'press 1 for...'

Suzanne N. Bentz, DO Office Locations:

480-991-4159

8550 East Shea Boulevard

Scottsdale, AZ, AZ 85260

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480-991-4159

1635 North Greenfield Road

Mesa, AZ, AZ 85205

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602-863-4046

4150 West Peoria Avenue

Phoenix, AZ, AZ 85029

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