Tamra K. Deuser, MD

★☆☆☆☆

About Tamra K. Deuser, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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Result of an office visit, sent to the doctor every time a statement arrives expecting more money after I have already paid.
To Dr. Tamra Deuser:
New to the area, I called your office to set up an office visit explaining that I needed to find a new doctor, my meds were low and that I should just probably get my usual yearly check-up. I explained ??two? times that it was not the ??pap/pelvic? yearly, because I was seeing a gynecologist, I only needed the regular one. The one where reflexes and strengths are checked, ear nose, throat, breathing, blood work, and lastly a little packet sent home for stool samples, etc.
When I entered the exam room, I saw the little paper gown and was told by the nurse to get undressed. I ask her what for. I told her I did not want to get undressed this was not the kind of exam I ask for. She went to consult with you. She came back and said that would be okay and you would be in shortly.
You finally came in and introduced yourself, then you looked in my ears, then under my neck at something I don??t remember, but when you did that, it prompted me to ask you about a mole on my chest. You said it was okay. You may listened to me breathe, then placed your fingers on the top of my foot I guess to take my pulse.
You then began asking questions and typing. I tried to bring up medication, after all that was what I was there for I told your office that on the phone. Then you proceeded to tell me if I wanted medication I would have to schedule another visit (and of course pay probably around $100 or more) and that I must have misunderstood what kind of visit this was.
I was seeing exactly what kind of visit this was. I should have just walked out since I was not getting the service I requested. Instead I went ahead and got my blood taken for my yearly blood work and paid the self-pay amount of $190.40 for what you call an exam visit. Thank God for the self pay discount!
I later called for an appointment with another doctor and like I did your office, I explained what I wanted. Well this office had no trouble understanding my request. I received first office visit and my prescription refills for my asthma spray. My bill at check-out for this first time visit and getting my meds with self-pay discount was $91.00. Big whopping difference isn??t it?
It was your office that misunderstood, not me. You can take the cost of the routine venipucture out of the $190.40 that I paid with my self-pay, because I certainly did not get much for ??it? in the exam room.
I owe nothing more.

I am sending this letter and I will keep sending this letter if you keep sending the statement. I will call you and tell you I owe nothing on the phone. And if I have to, I will stop by and tell you I owe nothing and read this letter out loud to you from the waiting room. Leave me alone I owe nothing more.

0
★☆☆☆☆

Result of an office visit, sent to the doctor every time a statement arrives expecting more money after I have already paid.
To Dr. Tamra Deuser:
New to the area, I called your office to set up an office visit explaining that I needed to find a new doctor, my meds were low and that I should just probably get my usual yearly check-up. I explained ??two? times that it was not the ??pap/pelvic? yearly, because I was seeing a gynecologist, I only needed the regular one. The one where reflexes and strengths are checked, ear nose, throat, breathing, blood work, and lastly a little packet sent home for stool samples, etc.
When I entered the exam room, I saw the little paper gown and was told by the nurse to get undressed. I ask her what for. I told her I did not want to get undressed this was not the kind of exam I ask for. She went to consult with you. She came back and said that would be okay and you would be in shortly.
You finally came in and introduced yourself, then you looked in my ears, then under my neck at something I don??t remember, but when you did that, it prompted me to ask you about a mole on my chest. You said it was okay. You may listened to me breathe, then placed your fingers on the top of my foot I guess to take my pulse.
You then began asking questions and typing. I tried to bring up medication, after all that was what I was there for I told your office that on the phone. Then you proceeded to tell me if I wanted medication I would have to schedule another visit (and of course pay probably around $100 or more) and that I must have misunderstood what kind of visit this was.
I was seeing exactly what kind of visit this was. I should have just walked out since I was not getting the service I requested. Instead I went ahead and got my blood taken for my yearly blood work and paid the self-pay amount of $190.40 for what you call an exam visit. Thank God for the self pay discount!
I later called for an appointment with another doctor and like I did your office, I explained what I wanted. Well this office had no trouble understanding my request. I received first office visit and my prescription refills for my asthma spray. My bill at check-out for this first time visit and getting my meds with self-pay discount was $91.00. Big whopping difference isn??t it?
It was your office that misunderstood, not me. You can take the cost of the routine venipucture out of the $190.40 that I paid with my self-pay, because I certainly did not get much for ??it? in the exam room.
I owe nothing more.

I am sending this letter and I will keep sending this letter if you keep sending the statement. I will call you and tell you I owe nothing on the phone. And if I have to, I will stop by and tell you I owe nothing and read this letter out loud to you from the waiting room. Leave me alone I owe nothing more.

Pros: None

Cons: To be

 

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