Tao Liwen Dds

★★★☆☆
  • 2753 State Road 580 Ste 108

    Clearwater, FL 33761

    Map & Directions
  • 727-799-6995

About Tao Liwen Dds

Health & Medical

Health & Medical
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3.0 3
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Paid $550 upfront then received a bill for $117.50. The office staff was rude and not cooperative when questioned. They blamed the insurance company, the insurance company said they double billed for certain items and never got a pre-determination. The office staff said they did get an estimate from the insurance company, then when I said I got a transcript from the insurance company, they said that the DDS office did the estimate. Leaves the patient in the dark as to actual cost until 30 days later. Wow!

1
★☆☆☆☆

Paid $550 upfront then received a bill for $117.50. The office staff was rude and not cooperative when questioned. They blamed the insurance company, the insurance company said they double billed for certain items and never got a pre-determination. The office staff said they did get an estimate from the insurance company, then when I said I got a transcript from the insurance company, they said that the DDS office did the estimate. Leaves the patient in the dark as to actual cost until 30 days later. Wow!

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I arrived from another Dentist office with consultation information & X-rays in hand. I had no pre or post follow-up appt. from Dr. Tao. I had agreed to have a root canal on the spot after her office staff verified my insurance. The procedure cost $1497.00. I had to pay $627.50 out of pocket. I had no follow up appt or call. Instead nearly three months after I received services a bill arrived for an additional $94.50 that insurance apparently did not pay. I called to try to settle with her office. The Office manager was short and condescending, blaming my insurance company for the issue when what happened was Dr. Tao/office staff coded procedures in such away that duplications occured in the way they coded the procedure. I ended up sending a check for the balance but am very disappointed in the extra charge. What a racket!!

3
★★★☆☆

I arrived from another Dentist office with consultation information & X-rays in hand. I had no pre or post follow-up appt. from Dr. Tao. I had agreed to have a root canal on the spot after her office staff verified my insurance. The procedure cost $1497.00. I had to pay $627.50 out of pocket. I had no follow up appt or call. Instead nearly three months after I received services a bill arrived for an additional $94.50 that insurance apparently did not pay. I called to try to settle with her office. The Office manager was short and condescending, blaming my insurance company for the issue when what happened was Dr. Tao/office staff coded procedures in such away that duplications occured in the way they coded the procedure. I ended up sending a check for the balance but am very disappointed in the extra charge. What a racket!!

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Sweet hands, no waiting time for appointment, Dr. Tao work with such good professionalism, good accuracy to make decisions. My nightmare with my root canal is no longer a problem.

5
★★★★★

Sweet hands, no waiting time for appointment, Dr. Tao work with such good professionalism, good accuracy to make decisions. My nightmare with my root canal is no longer a problem.

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