Teaette L. Louderback-Smith, MD

★☆☆☆☆
  • 615 West Macphail Road Suite 206

    Bel Air, MD 21014

    Map & Directions
  • 410-638-5101

About Teaette L. Louderback-Smith, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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I just had a totally unacceptable experience at Dr. Louderback's office today. After driving forty-five minutes for my scheduled appointment at 2:30 pm. I was advised by the office staff that my appointment was not for 2:30 but for 11:00 am and that I had previously cancelled this! I explained that I would not have scheduled an 11 am appointment because I work in the morning. The response back to me was "well I guess that's why you cancelled it then". Imagine my frustration when I still wasn't allowed to see the doctor after the confusion with the appointment which was no fault of my own. I was offered another re-schedule which I declined. Who wants to see a doctor for whom the office staff operate like a circus. Very unprofessional!!

1
★☆☆☆☆

I just had a totally unacceptable experience at Dr. Louderback's office today. After driving forty-five minutes for my scheduled appointment at 2:30 pm. I was advised by the office staff that my appointment was not for 2:30 but for 11:00 am and that I had previously cancelled this! I explained that I would not have scheduled an 11 am appointment because I work in the morning. The response back to me was "well I guess that's why you cancelled it then". Imagine my frustration when I still wasn't allowed to see the doctor after the confusion with the appointment which was no fault of my own. I was offered another re-schedule which I declined. Who wants to see a doctor for whom the office staff operate like a circus. Very unprofessional!!

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