Terri L. Baarstad, DMD

★★★★☆
  • 1045 Willagillespie Road Suite 250

    Eugene, OR 97401

    Map & Directions
  • 866-992-6947

About Terri L. Baarstad, DMD

Categories
  • Dentists

Health & Medical

Health & Medical
More choices in Eugene:
Resultset_next

Norman D. Magnuson, DDS

2745 Delta Oaks Drive Eugene, OR

Resultset_next

Shawn A. Eckstrom, DDS

1740 West 17th Avenue Eugene, OR

3.6667 3
Hi! Sign in to let us know how Terri L. Baarstad, DMD was?
Write a Review
.

I've seen this dentist numerous times over the past 10 years. I don't usually write reviews, based on today's appointment I felt compelled. From the minute you arrive you are welcomed by the receptionist and made aware of when you will be seen. You are not just told to sit and wait. Office is a well appointed with a nice fish tank w/ exotic fish. Dr. is timely as well as the dental hygeneist's. I appreciate that the dr. does not rush to get to the next patient, but takes the time to explain what is happening and some things to think about down the road. I have never felt the Dr. trying to more than what was best for me. I truly enjoy the staff and how they interact with their patients. I have Delta Dental insurance which is quite good for those who may have (for what it's worth).

5
★★★★★

I've seen this dentist numerous times over the past 10 years. I don't usually write reviews, based on today's appointment I felt compelled. From the minute you arrive you are welcomed by the receptionist and made aware of when you will be seen. You are not just told to sit and wait. Office is a well appointed with a nice fish tank w/ exotic fish. Dr. is timely as well as the dental hygeneist's. I appreciate that the dr. does not rush to get to the next patient, but takes the time to explain what is happening and some things to think about down the road. I have never felt the Dr. trying to more than what was best for me. I truly enjoy the staff and how they interact with their patients. I have Delta Dental insurance which is quite good for those who may have (for what it's worth).

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I read a previous review on this dentist and feel the need to defend as I love my dentist! I too had the preventative restorations instead of sealants 6 years ago, and haven't had a cavity since. The protection is warranted and I knew my out of pocket portion because I listened. There was one time that my ESTMATION was off and Dr. Terri worked with me because of the difference, allowing me to make payments. I understand it is always hard to exactly guess what the insurance will pay. I also have a friend who was able to get dentistry done through "Give Kids a Smile" through the graciousness of my dentist, Dr. Baarstad. I was happy to refer my boyfriend who also loves her and was able to get a RCT done in her office instead of being referred to a specialist. Dr Terri has listened to her patients who do not like being referred out and added this convenient choice to her office, thank you Dr Watkins! I know as a patient that my concerns are always addressed, I just have to do my part. The staff is wonderful and the dentist cares and I will never change!

5
★★★★★

I read a previous review on this dentist and feel the need to defend as I love my dentist! I too had the preventative restorations instead of sealants 6 years ago, and haven't had a cavity since. The protection is warranted and I knew my out of pocket portion because I listened. There was one time that my ESTMATION was off and Dr. Terri worked with me because of the difference, allowing me to make payments. I understand it is always hard to exactly guess what the insurance will pay. I also have a friend who was able to get dentistry done through "Give Kids a Smile" through the graciousness of my dentist, Dr. Baarstad. I was happy to refer my boyfriend who also loves her and was able to get a RCT done in her office instead of being referred to a specialist. Dr Terri has listened to her patients who do not like being referred out and added this convenient choice to her office, thank you Dr Watkins! I know as a patient that my concerns are always addressed, I just have to do my part. The staff is wonderful and the dentist cares and I will never change!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I used to see this dentist quite often and recommended her to others too, but not any more after the bad experience I had.

The reason I gave an overall rating of 1 star is because of their rude and stubborn office manager and because the staff did an inadequate job of explaining the service and cost involved.

We have had several procedures there before and a while back we took our sons to get sealants. After the insurance paid, we received a bill for $900! When I called outraged about the bill, the office manager said that they don't give sealants because they feel they are inadequate; instead, they put fillings in their molars and billed as such. But why did they never spell this out before the procedure? Why didn't they say BEFOREHAND "we don't offer sealants, but instead we are putting fillings in their teeth which will cost you $XXX after the insurance pays." She tried to point out that fillings are better at preventing decay and that the insurance pays out more for them. I pointed out that I have NEVER heard anything but great things about sealants and every adult I know with them has zero to two cavities tops! Plus, I NEVER would have authorized 28 fillings and $900+ out of pocket costs!! I have 5 kids and if I ask for sealants, which are a great low-cost preventative procedure, then I EXPECT to get sealants. Unfortunately,they did not work with me nor apologize for their lack of explanation at the time. I should have taken them to court, but I paid the bill and it still burns every time I think about it.

As a dentist, I think Dr. Baarstad did high quality work. I also think the hygienists did a great job, and I love Stacey the receptionist, so it was really difficult to have this kind of event ruin my experience with them and turn me off to going back. Unless Dr. Baarstad fires her rude office manager and until the staff does a better job of explaining procedures and costs PRIOR to performing the work, I'll be shopping for another dentist. :(

1
★☆☆☆☆

I used to see this dentist quite often and recommended her to others too, but not any more after the bad experience I had.

The reason I gave an overall rating of 1 star is because of their rude and stubborn office manager and because the staff did an inadequate job of explaining the service and cost involved.

We have had several procedures there before and a while back we took our sons to get sealants. After the insurance paid, we received a bill for $900! When I called outraged about the bill, the office manager said that they don't give sealants because they feel they are inadequate; instead, they put fillings in their molars and billed as such. But why did they never spell this out before the procedure? Why didn't they say BEFOREHAND "we don't offer sealants, but instead we are putting fillings in their teeth which will cost you $XXX after the insurance pays." She tried to point out that fillings are better at preventing decay and that the insurance pays out more for them. I pointed out that I have NEVER heard anything but great things about sealants and every adult I know with them has zero to two cavities tops! Plus, I NEVER would have authorized 28 fillings and $900+ out of pocket costs!! I have 5 kids and if I ask for sealants, which are a great low-cost preventative procedure, then I EXPECT to get sealants. Unfortunately,they did not work with me nor apologize for their lack of explanation at the time. I should have taken them to court, but I paid the bill and it still burns every time I think about it.

As a dentist, I think Dr. Baarstad did high quality work. I also think the hygienists did a great job, and I love Stacey the receptionist, so it was really difficult to have this kind of event ruin my experience with them and turn me off to going back. Unless Dr. Baarstad fires her rude office manager and until the staff does a better job of explaining procedures and costs PRIOR to performing the work, I'll be shopping for another dentist. :(

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Terri L. Baarstad, DMD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review