Provinces Dental Care

★★★★★
33.3215 -111.821
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480-792-6880

1070 E Ray Rd Ste 7

Chandler, AZ

85225

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About Provinces Dental Care

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Reviews 1 - 12 of 12.
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I used to work for a dentist years ago, so I know a fair bit about how things are supposed to go. I have to say that Provinces Dental gets 5 stars on my rating scale. Their office is full of pleasant people who are ready to make your day better. The dentists and hygienists are top notch. They have state of the art equipment, including digital x-rays and pictures which help me see what's going on in my own mouth. They always give me a treatment plan before starting any work so nothing is a surprise, and they even carry Sonicare toothbrushes at a freakin steal of a deal!! I had to have 4 fillings done, and even though I have past dental experience, I always hate being on the other side of the needle. But it was pretty easy to get through, didn't take much time, and the fillings feel good as new. I recommend these folks for the whole family.

5
★★★★★

I used to work for a dentist years ago, so I know a fair bit about how things are supposed to go. I have to say that Provinces Dental gets 5 stars on my rating scale. Their office is full of pleasant people who are ready to make your day better. The dentists and hygienists are top notch. They have state of the art equipment, including digital x-rays and pictures which help me see what's going on in my own mouth. They always give me a treatment plan before starting any work so nothing is a surprise, and they even carry Sonicare toothbrushes at a freakin steal of a deal!! I had to have 4 fillings done, and even though I have past dental experience, I always hate being on the other side of the needle. But it was pretty easy to get through, didn't take much time, and the fillings feel good as new. I recommend these folks for the whole family.

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Dr Bergloff is very easy going and has a great chairside manner. He offers a wide variety of services and listens to what his patients are concerned about. I would highly recommend this office to my friends and family.

5
★★★★★

Dr Bergloff is very easy going and has a great chairside manner. He offers a wide variety of services and listens to what his patients are concerned about. I would highly recommend this office to my friends and family.

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Latest reviews from Citysearch.

.

I was in for my first dental visit with this dental office and boy was I impressed! The ladies in the front office made me feel comfortable from the start. They were amazing with how they found out every aspect of my dental insurance plan. They provided me with an explanation on what is covered and what is not. They also were able to guide me to a way to afford my copays for treatment if my dental insurance didnt cover it. I needed to have a root canal on a molar, and my insurance only covered 50% of it. It was an outside company who worked with this office to assure I was able to afford getting me out of pain, and not feeling like I had to extract a tooth I need for eating. I have payments set up for a year with no interest. WOW! Thats cool! Thank you for helping me take care of my infection without the stress of money. Oh ya, I was completely at ease during my root canal. Dr. Bergloff was so kind and I never felt any pain. I will be back!

5
★★★★★

I was in for my first dental visit with this dental office and boy was I impressed! The ladies in the front office made me feel comfortable from the start. They were amazing with how they found out every aspect of my dental insurance plan. They provided me with an explanation on what is covered and what is not. They also were able to guide me to a way to afford my copays for treatment if my dental insurance didnt cover it. I needed to have a root canal on a molar, and my insurance only covered 50% of it. It was an outside company who worked with this office to assure I was able to afford getting me out of pain, and not feeling like I had to extract a tooth I need for eating. I have payments set up for a year with no interest. WOW! Thats cool! Thank you for helping me take care of my infection without the stress of money. Oh ya, I was completely at ease during my root canal. Dr. Bergloff was so kind and I never felt any pain. I will be back!

.

Dr. Poelman just finished my husbands braces. Talk about enduring to the end! He was patient and listened to all our questions. We got his teeth whitened at the end and they look fantastic! Thanks for everything Provinces Dental!

5
★★★★★

Dr. Poelman just finished my husbands braces. Talk about enduring to the end! He was patient and listened to all our questions. We got his teeth whitened at the end and they look fantastic! Thanks for everything Provinces Dental!

.

What luck to have picked Dr. Bergloff as my Dentist. He is so easy going that any nerousness goes away and yet he is very thorough in diagnosing and explaining what my needs and options are. His hours are great too. Its so hard to take off work andProvinces accommodates my schedule. Happy staff, great work . well informed what else is there.

5
★★★★★

What luck to have picked Dr. Bergloff as my Dentist. He is so easy going that any nerousness goes away and yet he is very thorough in diagnosing and explaining what my needs and options are. His hours are great too. Its so hard to take off work andProvinces accommodates my schedule. Happy staff, great work . well informed what else is there.

.

Ok, so I'm the kind of person who sees a dentist only when I HAVE to. So when I called around for a dentist who could help me with a broken tooth, I was lucky enough to call Provinces Dental. They got me in the same day and got a crown started for my tooth. I feel sooo much better! I also scheduled an appointment to actually come back for a full exam and cleaning because they made me feel so comfortable. I can't believe that I could actually feel this way about coming in for an appointment! Thanks Provinces!

5
★★★★★

Ok, so I'm the kind of person who sees a dentist only when I HAVE to. So when I called around for a dentist who could help me with a broken tooth, I was lucky enough to call Provinces Dental. They got me in the same day and got a crown started for my tooth. I feel sooo much better! I also scheduled an appointment to actually come back for a full exam and cleaning because they made me feel so comfortable. I can't believe that I could actually feel this way about coming in for an appointment! Thanks Provinces!

.

Provinces Dental is great. The doctors are wonderful!! They are gentel and put you at ease, and the staff is amazing and always friendly.

5
★★★★★

Provinces Dental is great. The doctors are wonderful!! They are gentel and put you at ease, and the staff is amazing and always friendly.

.

I have been receiving treatment at Provinces Dental for going on 7 years now. I have seen both Dr. Poelman and Dr. Bergloff for treatment, and both are great! I did Zoom in-office whitening about 4 years ago, and have maintained the results with the take home bleaching trays. Dr. Poelman did my orthodontics. He fixed my overbite and crooked smile, and gave me the smile I have always wanted! The Hygenists are all wonderful, enjoyable, and make having my teeth cleaned fun! The staff is all around friendly and informative. I feel like part of the Provinces family when I am here. Going to the dentist is always a pleasure when it's at Provinces Dental!

5
★★★★★

I have been receiving treatment at Provinces Dental for going on 7 years now. I have seen both Dr. Poelman and Dr. Bergloff for treatment, and both are great! I did Zoom in-office whitening about 4 years ago, and have maintained the results with the take home bleaching trays. Dr. Poelman did my orthodontics. He fixed my overbite and crooked smile, and gave me the smile I have always wanted! The Hygenists are all wonderful, enjoyable, and make having my teeth cleaned fun! The staff is all around friendly and informative. I feel like part of the Provinces family when I am here. Going to the dentist is always a pleasure when it's at Provinces Dental!

.

I have had work done by both Dr. Poelman and Dr. Bergloff and it was a very enjoyable experience. Dr. Poelman just finished my ortho and my teeth look amazing! I even got to buy my sonicare there!

5
★★★★★

I have had work done by both Dr. Poelman and Dr. Bergloff and it was a very enjoyable experience. Dr. Poelman just finished my ortho and my teeth look amazing! I even got to buy my sonicare there!

.

I've been going to Provinces since I moved to the area about six years ago. No one loves to go to the dentist normally. But I DO and it's because my Hygenist makes it fun at the same time that she helps me to learn things about my health and my teeth and how it is all related. I have been told by other dentists that I needed work I didnt need. My dentist tells me the truth and it is truth that I can actually see with my own eyes with the pictures they take and show to me. They help me with my insurance, and when my company changes things up and I have to pick a new dental insurance, Melissa helped me to know which one works best in their office.
Melissa also has helped me to appeal work done with the insurance company and get it paid- and I dont know any other doctors office that will do that.
I trust my dentist there, he does great work, and I know the staff will tell me the truth and help me, and you don't get that many places anymore.
They are also great with my kids and know them by name and love to see them every time we come in!

5
★★★★★

I've been going to Provinces since I moved to the area about six years ago. No one loves to go to the dentist normally. But I DO and it's because my Hygenist makes it fun at the same time that she helps me to learn things about my health and my teeth and how it is all related. I have been told by other dentists that I needed work I didnt need. My dentist tells me the truth and it is truth that I can actually see with my own eyes with the pictures they take and show to me. They help me with my insurance, and when my company changes things up and I have to pick a new dental insurance, Melissa helped me to know which one works best in their office.
Melissa also has helped me to appeal work done with the insurance company and get it paid- and I dont know any other doctors office that will do that.
I trust my dentist there, he does great work, and I know the staff will tell me the truth and help me, and you don't get that many places anymore.
They are also great with my kids and know them by name and love to see them every time we come in!

.

It is our highest priority to make sure that our patients receive the finest dental care and feel individually valued. We respond to each concern presented to us. Please know that comments such as these are taken to heart, and it gives us an opportunity to learn, grow, and provide the warm and rewarding experiences that our patients desire.
We have worked with this gentleman to resolve his concerns, and we are grateful for his candor and feedback. While we deeply regret his dissatisfaction, we respectfully wish the opportunity to state that although the account was seriously in arrears, we did refund his $30 late fee and his $12.75 fee incurred for our letter writing service (not a collection agency). He stated to the BBB that refunding these fees would resolve the matter to his satisfaction. $42.75 was refunded to him on 3/24/10 in an effort to address his concerns.
If you have questions about our actual billing policy, or anything else about our wonderful and talented doctors, please call 480-792-6880. Thank you.
Melissa

5
★★★★★

It is our highest priority to make sure that our patients receive the finest dental care and feel individually valued. We respond to each concern presented to us. Please know that comments such as these are taken to heart, and it gives us an opportunity to learn, grow, and provide the warm and rewarding experiences that our patients desire.
We have worked with this gentleman to resolve his concerns, and we are grateful for his candor and feedback. While we deeply regret his dissatisfaction, we respectfully wish the opportunity to state that although the account was seriously in arrears, we did refund his $30 late fee and his $12.75 fee incurred for our letter writing service (not a collection agency). He stated to the BBB that refunding these fees would resolve the matter to his satisfaction. $42.75 was refunded to him on 3/24/10 in an effort to address his concerns.
If you have questions about our actual billing policy, or anything else about our wonderful and talented doctors, please call 480-792-6880. Thank you.
Melissa

Pros: We care about our patients

.

I received an invoice for $30 plus a $30 late fee from this office and immediately left a voice message to call me back. NO call back. A week later, I ended up getting in touch via email with the Office Manager, Melissa for an explanation of charge. I then agreed to give her my credit card to pay the original $30 since the late fee was not justified, but she refused and stated it was going to collections. This office is willing to lose 4 patients (my family) with this type of business practice by not accepting my payment. She was the rudest individual to deal with and I have the emails to prove my point. Her closing sentence in her last email to me read.... "With warmest regards and best wishes for the future," This should tell you about the personality I was dealing with. Within days after this encounter I get another statement from her with the $30 late fee AND $12.75 for using the Debt Collector. That same day, the debt collector's mail arrived as well with the same charges. Needless to say, my kids, wife and I will find another dentist. Similar situation on Google reviews about this place from a guy named Tim.

1
★☆☆☆☆

I received an invoice for $30 plus a $30 late fee from this office and immediately left a voice message to call me back. NO call back. A week later, I ended up getting in touch via email with the Office Manager, Melissa for an explanation of charge. I then agreed to give her my credit card to pay the original $30 since the late fee was not justified, but she refused and stated it was going to collections. This office is willing to lose 4 patients (my family) with this type of business practice by not accepting my payment. She was the rudest individual to deal with and I have the emails to prove my point. Her closing sentence in her last email to me read.... "With warmest regards and best wishes for the future," This should tell you about the personality I was dealing with. Within days after this encounter I get another statement from her with the $30 late fee AND $12.75 for using the Debt Collector. That same day, the debt collector's mail arrived as well with the same charges. Needless to say, my kids, wife and I will find another dentist. Similar situation on Google reviews about this place from a guy named Tim.

Cons: terrible business practices

Data provided by Health Grades

Provinces Dental Care's Patient Survey Results

Have you been to this doctor? Take our patient survey.

Do you feel the physician spends an appropriate amount of time with you?

★★★★★ (3 ratings)

Ease of scheduling urgent appointments when you feel ill

★★★★★ (3 ratings)

Once you arrive for a scheduled appointment, how long do you have to wait before you see this physician

Under 10 min (3 ratings)

Do you trust your physician to make decisions/recommendations that are in your best interests?

★★★★★ (3 ratings)

Does the physician help you understand your medical condition(s)?

★★★★★ (3 ratings)

Does the physician listen to you and answer your questions?

★★★★★ (3 ratings)

Friendliness and courtesy of the office staff

★★★★★ (3 ratings)

Office environment (cleanliness, comfort, lighting, temperature, location)

★★★★★ (3 ratings)

Would you recommend your physician to family/friends?

★★★★★ (3 ratings)
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