Theodore N. Potruch, MD

★★★★★

About Theodore N. Potruch, MD

Categories
  • Surgeons

Health & Medical

Health & Medical
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Dr. Potruch is top notch. And his quick and incisive assessment of my wife's problems gave us both a strong feeling of confidence. We feel he is definitely qualified and experienced. His manners were very good.
However, his office suffers greatly from document incompetence. It was our first time and we had to fill out so many different documents. Instead of 10 different and distinct documents to fill out, why not make one document with several pages all stapled together. And ELIMINATE repeated fields to fill out such as NAME, DATE, REFERRING PHYSICIAN, and all the insurance information. They took a copy of our Driver's Licence and Insurance Card, then why should I fill out all that info again???? By doing this small improvement would save 5-10 mins of our time. Also, why should we have to fill out everything on paper only for some poor nursing assistant to interpret our writing and re-enter into a computer??? Just buy a couple of IPADs and put the form onto an IPAD and we can fill them out electronically, saving time, improving accuracy, and improving the customer experience. When one returning customer (an older lady) was asked to fill out again a form she had filled out a year before, she resisted, asking why should she have to fill it out again if none of her information changed from the previous year. The receptionist quipped back, "because that is how we can stay employed". Too often I see that the best doctors have the WORST staff! And unfortunately, those with the best staff often are the worst doctors. This is wrong!

4
★★★★☆

Dr. Potruch is top notch. And his quick and incisive assessment of my wife's problems gave us both a strong feeling of confidence. We feel he is definitely qualified and experienced. His manners were very good.
However, his office suffers greatly from document incompetence. It was our first time and we had to fill out so many different documents. Instead of 10 different and distinct documents to fill out, why not make one document with several pages all stapled together. And ELIMINATE repeated fields to fill out such as NAME, DATE, REFERRING PHYSICIAN, and all the insurance information. They took a copy of our Driver's Licence and Insurance Card, then why should I fill out all that info again???? By doing this small improvement would save 5-10 mins of our time. Also, why should we have to fill out everything on paper only for some poor nursing assistant to interpret our writing and re-enter into a computer??? Just buy a couple of IPADs and put the form onto an IPAD and we can fill them out electronically, saving time, improving accuracy, and improving the customer experience. When one returning customer (an older lady) was asked to fill out again a form she had filled out a year before, she resisted, asking why should she have to fill it out again if none of her information changed from the previous year. The receptionist quipped back, "because that is how we can stay employed". Too often I see that the best doctors have the WORST staff! And unfortunately, those with the best staff often are the worst doctors. This is wrong!

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Dr. Potruch and his staff are wonderful. He is a no nonsense, straight forward, honest, kind, patient, concerned and professional doctor. I appreciated him even having a sense of humor. Now a days is tough to find. Dr. Potruch did a fabulous job on my surgeries. I believe having Dr. Potruch as my doctor had much to do with my positive outlook, determination and kick cancers butt attitude. He rocks. Thank you Dr. Potruch.

5
★★★★★

Dr. Potruch and his staff are wonderful. He is a no nonsense, straight forward, honest, kind, patient, concerned and professional doctor. I appreciated him even having a sense of humor. Now a days is tough to find. Dr. Potruch did a fabulous job on my surgeries. I believe having Dr. Potruch as my doctor had much to do with my positive outlook, determination and kick cancers butt attitude. He rocks. Thank you Dr. Potruch.

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Theodore N. Potruch, MD Office Locations:

702-382-2273

2010 Goldring Avenue

Las Vegas, NV, NV 89106

Get Directions
702-382-2273

2020 Goldring Avenue

Las Vegas, NV, NV 89106

Get Directions
 

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