Theodos Louis V Dds

★★★★☆
  • 52 Federal Rd Ste 2A

    Danbury, CT 06810

    Map & Directions
  • 203-790-6288

About Theodos Louis V Dds

Hours
Mon-Fri 8am-5pm

Health & Medical

Health & Medical
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4.0 2
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had a wonderful experience there and have recommended him to several of my friends and family who have also had great experiences. he is great!!

I do have to say that one of his office staff wasnt the brightest, Letta. It really is a shame for such a wonderful oral surgeon to have someone on staff that does not measure up to his standards. She can be less than accomodating with emergency appts, and she does not understand the insurance aspect very well. I believe she is the one who handles claims too, so that is disturbing. I had to tell her how to run my claim (as medical, not dental since it was surgery) in order for it to be accepted by my insurance. Letta argued with me and finalllly listened and I was correct, it went through fine just like my insurance provider had told me to do. I am hoping Dr.Theodos checks these reviews because it is my feeling he does not realize the incompetence of one of his staff members.

HE is a wonderful oral surgeon who truly cares about his patients and does outstanding work. I definitely recommend going to him.

5
★★★★★

had a wonderful experience there and have recommended him to several of my friends and family who have also had great experiences. he is great!!

I do have to say that one of his office staff wasnt the brightest, Letta. It really is a shame for such a wonderful oral surgeon to have someone on staff that does not measure up to his standards. She can be less than accomodating with emergency appts, and she does not understand the insurance aspect very well. I believe she is the one who handles claims too, so that is disturbing. I had to tell her how to run my claim (as medical, not dental since it was surgery) in order for it to be accepted by my insurance. Letta argued with me and finalllly listened and I was correct, it went through fine just like my insurance provider had told me to do. I am hoping Dr.Theodos checks these reviews because it is my feeling he does not realize the incompetence of one of his staff members.

HE is a wonderful oral surgeon who truly cares about his patients and does outstanding work. I definitely recommend going to him.

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My fiance made an appointmnet to have this doctor look at her jaw. She was referred by her dentist. The day of the appointment he cancelled for reasons not given. The next time she could see him was more than a month later. Now mind you, she waited a month in a lot of pain to see this guy. The day of the appointment AGAIN she gets a call. This time she is told she cant come in because she doesn't have a referral. Her insurance changed since the last appointment and because of that she couldnt go to her same dentist because he ddidnt accept the insurance (CIGNA). The idiots at this office called her old dentist and they said she is no longer a patient there fore wouldnt give her a referral regardless of teh fact that she ALREADY WAS REFFERRED TO THIS DOCTOR BUT HE CANCELLED! Now she has a PPO which doesnt require refferals. So I called them and I was upset. I made it clear I was calling on her bahalf and that I was her fiance.When I asked them how come this whole referral thing wasnt brought up before. I mean they only had a MONTH. Their excuse was that the person who took the appointment doeant work there anymore. WHAT? Are you kidding me? They hung up on me. To HANG up on someone who is upset with a legitimate gripe? They could not have been more unprofessional, less accomodating or more arrogant. Is this the type of doctor you want to have working on you? None the less, I am going to share my experience with this doctor with everyone I know. Word of mouth is the best or in this case, worst advertising. Think twice before going to this doctor.

1
★★★☆☆

My fiance made an appointmnet to have this doctor look at her jaw. She was referred by her dentist. The day of the appointment he cancelled for reasons not given. The next time she could see him was more than a month later. Now mind you, she waited a month in a lot of pain to see this guy. The day of the appointment AGAIN she gets a call. This time she is told she cant come in because she doesn't have a referral. Her insurance changed since the last appointment and because of that she couldnt go to her same dentist because he ddidnt accept the insurance (CIGNA). The idiots at this office called her old dentist and they said she is no longer a patient there fore wouldnt give her a referral regardless of teh fact that she ALREADY WAS REFFERRED TO THIS DOCTOR BUT HE CANCELLED! Now she has a PPO which doesnt require refferals. So I called them and I was upset. I made it clear I was calling on her bahalf and that I was her fiance.When I asked them how come this whole referral thing wasnt brought up before. I mean they only had a MONTH. Their excuse was that the person who took the appointment doeant work there anymore. WHAT? Are you kidding me? They hung up on me. To HANG up on someone who is upset with a legitimate gripe? They could not have been more unprofessional, less accomodating or more arrogant. Is this the type of doctor you want to have working on you? None the less, I am going to share my experience with this doctor with everyone I know. Word of mouth is the best or in this case, worst advertising. Think twice before going to this doctor.

Cons: Completely and totally unprofessional.

 

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