Thomas C. Blevins, MD

★★★☆☆

About Thomas C. Blevins, MD

Categories
  • Endocrinologists
  • Internal Medicine Doctors

Health & Medical

Health & Medical
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This doctor is using his reputation to bring patients in, but the doctor doesn't see them at all. He advertizes that he is accepting new patients, but in reality he isn't. Instead what he is doing is using his good reputation to bring patients in that are then seen by less reputable staff, typically not including any doctors at all. It's a case of bait and switch.

I need a specialist, because my GP can no longer help me. So when I try to go to a specialist, I'm pawned off on a nurse practicioner that is less skilled than my GP. And they expect me to pay more and say thank you, as they fail to give me the doctor's care I need to save my life.

I don't need a nurse to explain to me the importance of diet and exercise, I need a doctor to find out why my diet and exercise was working great, then suddenly my blood sugar spiked by 100 points, and is staying there.

1
★☆☆☆☆

This doctor is using his reputation to bring patients in, but the doctor doesn't see them at all. He advertizes that he is accepting new patients, but in reality he isn't. Instead what he is doing is using his good reputation to bring patients in that are then seen by less reputable staff, typically not including any doctors at all. It's a case of bait and switch.

I need a specialist, because my GP can no longer help me. So when I try to go to a specialist, I'm pawned off on a nurse practicioner that is less skilled than my GP. And they expect me to pay more and say thank you, as they fail to give me the doctor's care I need to save my life.

I don't need a nurse to explain to me the importance of diet and exercise, I need a doctor to find out why my diet and exercise was working great, then suddenly my blood sugar spiked by 100 points, and is staying there.

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I felt the need to help spread the word about Texas Diabetes & Endocrinology, since I was shocked at their truly bad customer service with regard to a penalty that they charged which was related to my late mother-in-law's illness. My wife dealt with them again today, which resulted in the following that she wrote. I think it's more powerful and compelling in her words:

"These guys took $50 from us for a "missed appointment." It was unfair, and they boldly refused to return it, clearly indicating they didn't care about losing our future business or the business of anyone who happens to read this, even after I explained that this would likely appear in many places online. After looking at the current reviews, I guess I can understand that they don't really mind one more bad one floating around out there.

Here's the story: My mother injured herself severely in March of 2007. She stayed in bed quite a bit, barely able to get to dialysis to keep herself alive. Because of a household mishap, she injured herself even worse in August of '07. That's when I took her to the hospital for surgery. She was on a lot of painkillers for her constant, excruciating pain, which made her delirious. By October of '07, she was so delirious, she needed to be hospitalized, because everyone thought she had had a stroke!

Unfortunately, during this time, she missed an appointment at Texas Diabetes & Endocrinology. Nobody knew where her calendar was, or that she had an appointment, so we had no chance of making it to the appointment. They charged us a $50 no-show fee, which my grandmother paid, because she didn't want to fight them. I held on to their letter, however, because I didn't think it was just.

I realize that waiting a long time to ask for a refund is inconvenient for businesses. However, this is a special case, in my opinion. My mother was delirious; she did get better later, but the painkillers had a terrible effect on her. Also, during the time between now and then, I have been occupied taking care of my mom, my three kids, my own illness, and my then-unborn child. Another reason I'm trying to collect this right now is that I'm now the executor of my mom's estate.

My mother was victimized by many people during her final days, and I thought that Texas Diabetes & Endocrinology would see that they had not treated us rightly, and try to rectify the situation. They did not. Their statement was that "It's only fifty dollars," but if it's such a small amount, then why not return it? When doing business with them, please ensure that you do not overpay, and that you watch how much you really need to pay them, or the same thing may happen to you.

They were willing to make life-long enemies of our family over fifty dollars, which is a small sum to them, by their statement. They hung up on me today, (twice). That is how much they value their customers. Do they not understand that, in today's economy, $50 is a significant sum to some families?"

As you can clearly see, this clinic showed no mercy with regard to this situation, which strikes me as particularly ironic considering their line of work. The sites I looked at today are filled with bad reviews for them (particularly the Yellow Pages online), so I guess we'll throw another one on the fire, so to speak.

I don't often use this platform for truly negative content, but if I can prevent them from harming others, it is well worth it. Clearly, we won't extrapolate any further than necessary, as I want to stick to the truth of our own experience.

1
★☆☆☆☆

I felt the need to help spread the word about Texas Diabetes & Endocrinology, since I was shocked at their truly bad customer service with regard to a penalty that they charged which was related to my late mother-in-law's illness. My wife dealt with them again today, which resulted in the following that she wrote. I think it's more powerful and compelling in her words:

"These guys took $50 from us for a "missed appointment." It was unfair, and they boldly refused to return it, clearly indicating they didn't care about losing our future business or the business of anyone who happens to read this, even after I explained that this would likely appear in many places online. After looking at the current reviews, I guess I can understand that they don't really mind one more bad one floating around out there.

Here's the story: My mother injured herself severely in March of 2007. She stayed in bed quite a bit, barely able to get to dialysis to keep herself alive. Because of a household mishap, she injured herself even worse in August of '07. That's when I took her to the hospital for surgery. She was on a lot of painkillers for her constant, excruciating pain, which made her delirious. By October of '07, she was so delirious, she needed to be hospitalized, because everyone thought she had had a stroke!

Unfortunately, during this time, she missed an appointment at Texas Diabetes & Endocrinology. Nobody knew where her calendar was, or that she had an appointment, so we had no chance of making it to the appointment. They charged us a $50 no-show fee, which my grandmother paid, because she didn't want to fight them. I held on to their letter, however, because I didn't think it was just.

I realize that waiting a long time to ask for a refund is inconvenient for businesses. However, this is a special case, in my opinion. My mother was delirious; she did get better later, but the painkillers had a terrible effect on her. Also, during the time between now and then, I have been occupied taking care of my mom, my three kids, my own illness, and my then-unborn child. Another reason I'm trying to collect this right now is that I'm now the executor of my mom's estate.

My mother was victimized by many people during her final days, and I thought that Texas Diabetes & Endocrinology would see that they had not treated us rightly, and try to rectify the situation. They did not. Their statement was that "It's only fifty dollars," but if it's such a small amount, then why not return it? When doing business with them, please ensure that you do not overpay, and that you watch how much you really need to pay them, or the same thing may happen to you.

They were willing to make life-long enemies of our family over fifty dollars, which is a small sum to them, by their statement. They hung up on me today, (twice). That is how much they value their customers. Do they not understand that, in today's economy, $50 is a significant sum to some families?"

As you can clearly see, this clinic showed no mercy with regard to this situation, which strikes me as particularly ironic considering their line of work. The sites I looked at today are filled with bad reviews for them (particularly the Yellow Pages online), so I guess we'll throw another one on the fire, so to speak.

I don't often use this platform for truly negative content, but if I can prevent them from harming others, it is well worth it. Clearly, we won't extrapolate any further than necessary, as I want to stick to the truth of our own experience.

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If you go to this office, all you got to see is the doctor's assistant's assistant. You are lucky if you can see Blevins's assistant one out of 5 visits. If you actually see the "higher" level assistant, they would treat you as if they are doing you a great favor. They would let you wait in the waiting room for at least 30 minutes, and come in as if nothing had happened. And the office receptionists are RUDE. All your copay and insurance claim earns you a chance to see a nurse's assistant. There is not enough bad things I want to tell you about them.. I cannot believe I am wasting my time review this office, they are not even worth it, as a patient is not worth the doctor's time.

1
★☆☆☆☆

If you go to this office, all you got to see is the doctor's assistant's assistant. You are lucky if you can see Blevins's assistant one out of 5 visits. If you actually see the "higher" level assistant, they would treat you as if they are doing you a great favor. They would let you wait in the waiting room for at least 30 minutes, and come in as if nothing had happened. And the office receptionists are RUDE. All your copay and insurance claim earns you a chance to see a nurse's assistant. There is not enough bad things I want to tell you about them.. I cannot believe I am wasting my time review this office, they are not even worth it, as a patient is not worth the doctor's time.

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.

I went to see Shelly and was pretty well set on the idea that this was just a waste of time. Boy was I wrong. Shelly helped me understand my diabetes problem and how to make food work for me instead of against me. She has made all the difference in the world for me. I would highly recommend visiting her if you have a diet related issue.

2
★★★★★

I went to see Shelly and was pretty well set on the idea that this was just a waste of time. Boy was I wrong. Shelly helped me understand my diabetes problem and how to make food work for me instead of against me. She has made all the difference in the world for me. I would highly recommend visiting her if you have a diet related issue.

.

I swtiched to Texas Diabetes & Endocrinology after hearing through the grapevine that one of their doctors (Dr. Blevins) was really good. I'm so glad I did - I went from seeing a depressing, gloomy gus of an endocrinologist who stripped me of all hope to someone who had a positive can-do attitude. Someone who treated me as a person, not just an illness. I really feel like all bases are covered at Texas Diabetes & Endocrinology - docs and staff are meticulous in leaving no stone unturned, even if it means additional (but not excessive) testing. My illness is not completely under control, and I feel great! I don't feel depressed about going for routine check-ups anymore. These are simply great people!

PROS: Thorough; returns phone calls promptly; positive attitudes
CONS: Hard to find parking; expensive, if you don't have insurance

5
★★★★★

I swtiched to Texas Diabetes & Endocrinology after hearing through the grapevine that one of their doctors (Dr. Blevins) was really good. I'm so glad I did - I went from seeing a depressing, gloomy gus of an endocrinologist who stripped me of all hope to someone who had a positive can-do attitude. Someone who treated me as a person, not just an illness. I really feel like all bases are covered at Texas Diabetes & Endocrinology - docs and staff are meticulous in leaving no stone unturned, even if it means additional (but not excessive) testing. My illness is not completely under control, and I feel great! I don't feel depressed about going for routine check-ups anymore. These are simply great people!

PROS: Thorough; returns phone calls promptly; positive attitudes
CONS: Hard to find parking; expensive, if you don't have insurance

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