Thomas R. Brown, MD

★★★★★
  • 1721 East 19th Avenue

    Denver, CO 80218

    Map & Directions
  • 303-861-4505

About Thomas R. Brown, MD

Categories
  • Surgeons

Health & Medical

Health & Medical
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Dr. Brown was excellent! He explained the procedure, answered questions, completed the procedure with excellent results and we would highly reccommend him. The office staff and billing procedures are a nightmare. We were not informed until the night before the procedure (via a phone call to our hotel room) that we were expected to pay before the procedure was performed the next morning. We had no choice but to pay over the phone with a credit card. We did not receive a receipt for a payment. We received one bill, that did not show a credit for our payment. The office staff said they would return a call after meeting with the billing company and did not. Finally, maybe, after six months of frustration we are beginning to see a resolution to the billing nightmare.

5
★★★★★

Dr. Brown was excellent! He explained the procedure, answered questions, completed the procedure with excellent results and we would highly reccommend him. The office staff and billing procedures are a nightmare. We were not informed until the night before the procedure (via a phone call to our hotel room) that we were expected to pay before the procedure was performed the next morning. We had no choice but to pay over the phone with a credit card. We did not receive a receipt for a payment. We received one bill, that did not show a credit for our payment. The office staff said they would return a call after meeting with the billing company and did not. Finally, maybe, after six months of frustration we are beginning to see a resolution to the billing nightmare.

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