Thomas R. Westphal, MD

★☆☆☆☆
  • 2150 Harrisburg Pike Suite 200

    Lancaster, PA 17601

    Map & Directions
  • 717-358-0800

About Thomas R. Westphal, MD

Categories
  • Orthopedic Surgeons

Health & Medical

Health & Medical
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On 12-30 I fell and hurt my radial head (elbow), on the 31st I went to the ER when I knew I had more than a minor injury I was told it was broke. I was referred to Dr Westphal and saw him on 1-4. I explained minor discomfort at the elbow, but horrible pain at the right side of the wrist. He looked at XRAYS and said nothing was wrong that it was going to be painful for quite some time. He gave me a Rx for pain med, threw away my splint & that was it. More than week later I was having terrible pain, asked for refill on meds & was told no that I shouldn't be in that much pain at this time. I agreed but he had no other concerns. I went to my PTP on the 12th he examined me, thought I may have a fracture and said I needed to go back to Ortho. On the 14th I did. Again he took x rays and said nothing was wrong and never did a physical exam, I told him I was concerned; I couldn't do things like pull anything, open a door, pulling up blankets in bed hurt really bad, the pain was waking me at night. He says it will be painful, on the 17th I asked for a refill for pain and he said no I shouldn't need it and to take Ibuprofen, get this- I told him since my initial appt I'm allergic to NSAIDS and he advises me to take them. I called everyday explaining the pain made my heart pound, my hands sweat ( close to tears kind of pain. I was in physical therapy since the 11th)He said no meds and that it was it. He never was even concerned to see me again or order ANY tests to try and figure out why I was feeling this way. On 1-29 I went for another opinion, first the Dr examined my arm, listened to where it hurt THEN looked at XRAYS and saw that I have a scaphoid fracture (wrist).
Dr Westphal was negligent with my care and there was no reason for it, I'm kind and have worked in the medical field for 20 years; I have empathy unfortunately this man has NONE.
For that visit he charged an office visit $295, xrays $65.00 and non manipulation closed treatment of the elbow at $560!! He never touched me, I've talked with 2 billers about removing the fee and left a message for the billing supervisor over a week ago and no one has gotten back to me. The most unprofessional office I have ever experienced.

1
★☆☆☆☆

On 12-30 I fell and hurt my radial head (elbow), on the 31st I went to the ER when I knew I had more than a minor injury I was told it was broke. I was referred to Dr Westphal and saw him on 1-4. I explained minor discomfort at the elbow, but horrible pain at the right side of the wrist. He looked at XRAYS and said nothing was wrong that it was going to be painful for quite some time. He gave me a Rx for pain med, threw away my splint & that was it. More than week later I was having terrible pain, asked for refill on meds & was told no that I shouldn't be in that much pain at this time. I agreed but he had no other concerns. I went to my PTP on the 12th he examined me, thought I may have a fracture and said I needed to go back to Ortho. On the 14th I did. Again he took x rays and said nothing was wrong and never did a physical exam, I told him I was concerned; I couldn't do things like pull anything, open a door, pulling up blankets in bed hurt really bad, the pain was waking me at night. He says it will be painful, on the 17th I asked for a refill for pain and he said no I shouldn't need it and to take Ibuprofen, get this- I told him since my initial appt I'm allergic to NSAIDS and he advises me to take them. I called everyday explaining the pain made my heart pound, my hands sweat ( close to tears kind of pain. I was in physical therapy since the 11th)He said no meds and that it was it. He never was even concerned to see me again or order ANY tests to try and figure out why I was feeling this way. On 1-29 I went for another opinion, first the Dr examined my arm, listened to where it hurt THEN looked at XRAYS and saw that I have a scaphoid fracture (wrist).
Dr Westphal was negligent with my care and there was no reason for it, I'm kind and have worked in the medical field for 20 years; I have empathy unfortunately this man has NONE.
For that visit he charged an office visit $295, xrays $65.00 and non manipulation closed treatment of the elbow at $560!! He never touched me, I've talked with 2 billers about removing the fee and left a message for the billing supervisor over a week ago and no one has gotten back to me. The most unprofessional office I have ever experienced.

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Thomas R. Westphal, MD Office Locations:

717-358-0800

2150 Harrisburg Pike Suite 200

Lancaster, PA, PA 17601

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717-544-4400

609 North Cherry Street

Lancaster, PA, PA 17602

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