Travis Moffatt, OD

★☆☆☆☆
  • 6700 Woodlands Parkway Suite 150

    Spring, TX 77382

    Map & Directions
  • 281-363-4362

About Travis Moffatt, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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I ordered my daughter's glasses and was told they would be in the following Tuesday. I called the folowing Thursday and all I was told is that they were not in yet. The check I wrote for the full purchase price was not presented to my bank for 12 days after I ordered the glasses.

It is now 20 days later and I still do not have her glasses. This is after I told them that she had lost her glasses. They offer no explanation nor any ETA, just that they will call me when the glasses are at their office.

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★☆☆☆☆

I ordered my daughter's glasses and was told they would be in the following Tuesday. I called the folowing Thursday and all I was told is that they were not in yet. The check I wrote for the full purchase price was not presented to my bank for 12 days after I ordered the glasses.

It is now 20 days later and I still do not have her glasses. This is after I told them that she had lost her glasses. They offer no explanation nor any ETA, just that they will call me when the glasses are at their office.

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I have been unhappy with this place for a few months. Everytime I order contacts they are ordered wrong. I never had this problem a few months ago and then now it has been a headache. Not only are my contacts ordered wrong but it takes 3 weeks to get them after they are ordered. And the staff could be more professional. I have had several issues with the staff and the way the talk to me. I have heard that other patients have been having similar problems with this office. All I know is that I am getting my prescription and going elsewhere!

0
★☆☆☆☆

I have been unhappy with this place for a few months. Everytime I order contacts they are ordered wrong. I never had this problem a few months ago and then now it has been a headache. Not only are my contacts ordered wrong but it takes 3 weeks to get them after they are ordered. And the staff could be more professional. I have had several issues with the staff and the way the talk to me. I have heard that other patients have been having similar problems with this office. All I know is that I am getting my prescription and going elsewhere!

 

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