Trevor H. Keller, DDS

★★☆☆☆
  • 159 Jefferson Heights Suite A 202

    Catskill, NY 12414

    Map & Directions
  • 518-943-0780

About Trevor H. Keller, DDS

Categories
  • Orthodontists
  • Pediatric Dentists

Health & Medical

Health & Medical
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He admitted to saying to my 8 year old daughter, while she was crying after receiving needles, " Stop wining, so I can do my job". When asked politely if he said this to her, first he said he didn t remember and then said yes I probably said something like that. I said it sounds like sarcasm, he said go somewhere else.My 3 children and I are happy to do so, He has alot to learn about children and their parents..He's a class A JERK!

1
★☆☆☆☆

He admitted to saying to my 8 year old daughter, while she was crying after receiving needles, " Stop wining, so I can do my job". When asked politely if he said this to her, first he said he didn t remember and then said yes I probably said something like that. I said it sounds like sarcasm, he said go somewhere else.My 3 children and I are happy to do so, He has alot to learn about children and their parents..He's a class A JERK!

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Although I am sure that the intention to provide excellent care for children, is of importance to Dr. Keller and his staff, my familie's experience with Keller was very dissapointing, and one we will not soon forget. After my three year old son was given an oral sedative, he became very frightened at the loss of his motor skills etc, and as i tried to comfort my hysterical child, the five or so, female staff members, stood staring and not a single person came to our aid for reassurance, comfort or to provide explanation of any kind. He was then taken from my arms, screaming terribly and brought to a room where he was strapped to the dentist chair. I know this because my son is still talking of how much his ankles hurt and how tight the dr pressed on his chest. So much for the amnesiatic effect of the sedative and nitrus that were used. My son was finally brought to me, and I found myself lingering, waiting to speak briefly to the doctor, or more accurately, waiting for the doctor to speak with me. He never came! I have to say, that after an experience like this, it was unimaginable to me, that a pediatric doctor, would not have the sense to take a moment to check in with myself and my family. I am sorry to say, that I will not ever be returning to this practice.

2
★★☆☆☆

Although I am sure that the intention to provide excellent care for children, is of importance to Dr. Keller and his staff, my familie's experience with Keller was very dissapointing, and one we will not soon forget. After my three year old son was given an oral sedative, he became very frightened at the loss of his motor skills etc, and as i tried to comfort my hysterical child, the five or so, female staff members, stood staring and not a single person came to our aid for reassurance, comfort or to provide explanation of any kind. He was then taken from my arms, screaming terribly and brought to a room where he was strapped to the dentist chair. I know this because my son is still talking of how much his ankles hurt and how tight the dr pressed on his chest. So much for the amnesiatic effect of the sedative and nitrus that were used. My son was finally brought to me, and I found myself lingering, waiting to speak briefly to the doctor, or more accurately, waiting for the doctor to speak with me. He never came! I have to say, that after an experience like this, it was unimaginable to me, that a pediatric doctor, would not have the sense to take a moment to check in with myself and my family. I am sorry to say, that I will not ever be returning to this practice.

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