Trina L. Cheng, OD

★★★★☆

About Trina L. Cheng, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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Love this place. Dr. Pearson and his staff are wonderful, helpful and very knowledgable. My husband and I have been patients for years and have always had a wonderful experience. Dr. Pearson "dots the i's" and his staff crosses the "ts". We would recommend them to all our friends and family and have been doing so for years.

2
★★★★★

Love this place. Dr. Pearson and his staff are wonderful, helpful and very knowledgable. My husband and I have been patients for years and have always had a wonderful experience. Dr. Pearson "dots the i's" and his staff crosses the "ts". We would recommend them to all our friends and family and have been doing so for years.

Pros: Total good experience

Cons: Location

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Dr. Pearson is extremely warm and personable. I've been going to him for three years now, and I highly recommend him and his staff. It's a friendly office full of warm and helpful people.

2
★★★★★

Dr. Pearson is extremely warm and personable. I've been going to him for three years now, and I highly recommend him and his staff. It's a friendly office full of warm and helpful people.

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Dr and staff were fine on first visit. I ordered contacts through them, which they said could take a couple of weeks. 3 weeks later - no word from them and no contacts. I called them up to find out the story - the contacts went on back-order. They never called to let me know that. They didn't try to source the contacts from somewhere else. I asked when I could expect them, they still had no idea and acted as if that was acceptable. I asked if they could find out and call me back, they never did. I had to call back the next day to get answer that they 'should' get there in about 3 more business days, but offered no guarantee.

0
★☆☆☆☆

Dr and staff were fine on first visit. I ordered contacts through them, which they said could take a couple of weeks. 3 weeks later - no word from them and no contacts. I called them up to find out the story - the contacts went on back-order. They never called to let me know that. They didn't try to source the contacts from somewhere else. I asked when I could expect them, they still had no idea and acted as if that was acceptable. I asked if they could find out and call me back, they never did. I had to call back the next day to get answer that they 'should' get there in about 3 more business days, but offered no guarantee.

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I've been seeing Dr. Pearson now for several years and I wouldn't go to anyone else. His manner, professionalism, and caring attitude put him at the top of the list. The office staff is incredible as well ... friendly and professional. It's rare that a doctor and his staff remembers your name and actually seems to care. Their selection of glasses/frames is hard to beat, too. I wouldn't go to anyone else and I know that a number of my co-workers feel the same way. AAA+++

1
★★★☆☆

I've been seeing Dr. Pearson now for several years and I wouldn't go to anyone else. His manner, professionalism, and caring attitude put him at the top of the list. The office staff is incredible as well ... friendly and professional. It's rare that a doctor and his staff remembers your name and actually seems to care. Their selection of glasses/frames is hard to beat, too. I wouldn't go to anyone else and I know that a number of my co-workers feel the same way. AAA+++

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I just saw Dr. Pearson yesterday for my yearly eye exam and he was awesome! I was in and out in good time and barely had to wait for my appointment to start. The doctor was very personable and explained everything that he was doing before he did it. The staff were very nice and helped me to pick out a great pair of glasses. They went over with me what my insurance offered before I made any decisions so I knew exactly what I was getting myself into ;) I will definitely be going back and I would recommend Dr. Pearson to anybody!

2
★★★★★

I just saw Dr. Pearson yesterday for my yearly eye exam and he was awesome! I was in and out in good time and barely had to wait for my appointment to start. The doctor was very personable and explained everything that he was doing before he did it. The staff were very nice and helped me to pick out a great pair of glasses. They went over with me what my insurance offered before I made any decisions so I knew exactly what I was getting myself into ;) I will definitely be going back and I would recommend Dr. Pearson to anybody!

Pros: Great doctor, great staff

Cons: Office is easy to pass by

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I took a pair of broken glasses here, thinking that I might actually end up having to buy a new pair, but they did not try to sell me on a new pair, which I appreciate... they fixed the old ones, and they came out just like new.

3
★★★☆☆

I took a pair of broken glasses here, thinking that I might actually end up having to buy a new pair, but they did not try to sell me on a new pair, which I appreciate... they fixed the old ones, and they came out just like new.

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