Unity Dental Group: Forte Charles DDS

★★★☆☆
  • 2060 Fairport Nine Mile Point Rd # 230

    Penfield, NY 14526

    Map & Directions
  • 585-377-5810

About Unity Dental Group: Forte Charles DDS

Categories

Health & Medical

Health & Medical
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I don't have any complaints about the dentist (Dr. Forte), but I would never go back there again because of the billing dept. They mishandled my insurnance claim and kept billing me over and over again. Everytime I thought they had their paperwork/billing straight, I had to go through the whole frustrating process again. It seems like it's everybodys first day on the job everytime that I come in. It's the same people making the same mistakes. Whatever you do, don't sign the paperwork stating that you'll pay if your insurance doesn't. Depending on what you have, Workers Comp. in my case, they won't even try contacting your insurance company and just bill you instead. They want you to do there job for them. I'm sorry, but the billing/office people are either dumb or lazy.

1
★☆☆☆☆

I don't have any complaints about the dentist (Dr. Forte), but I would never go back there again because of the billing dept. They mishandled my insurnance claim and kept billing me over and over again. Everytime I thought they had their paperwork/billing straight, I had to go through the whole frustrating process again. It seems like it's everybodys first day on the job everytime that I come in. It's the same people making the same mistakes. Whatever you do, don't sign the paperwork stating that you'll pay if your insurance doesn't. Depending on what you have, Workers Comp. in my case, they won't even try contacting your insurance company and just bill you instead. They want you to do there job for them. I'm sorry, but the billing/office people are either dumb or lazy.

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I've been using this dentist for nearly two years. The staff is friendly and the office is clean. I rarely am left waiting long for my appointment. This is the first office that was able to provide a device for my T.M.J. that helped.

4
★★★★☆

I've been using this dentist for nearly two years. The staff is friendly and the office is clean. I rarely am left waiting long for my appointment. This is the first office that was able to provide a device for my T.M.J. that helped.

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This office is always packed...you have to wait to get in or talk to the receptionist. Whenever booking an appointment you have to wait months to be seen. They act as though they are always rushed to take care of you....One girl there cleaned my teeth, or should i say my bottom teeth, she didn't do anything to the top! I was not happy!

The one positive is they offer a program for low income families called the sliding scale... if you are low income it is worth visiting this office!

3
★★★☆☆

This office is always packed...you have to wait to get in or talk to the receptionist. Whenever booking an appointment you have to wait months to be seen. They act as though they are always rushed to take care of you....One girl there cleaned my teeth, or should i say my bottom teeth, she didn't do anything to the top! I was not happy!

The one positive is they offer a program for low income families called the sliding scale... if you are low income it is worth visiting this office!

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