Urban M. Picard, DDS

★☆☆☆☆
  • 15711 Madison Avenue Suite 104

    Lakewood, OH 44107

    Map & Directions
  • 216-228-9000

About Urban M. Picard, DDS

Categories
  • Oral Surgeons

Health & Medical

Health & Medical
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He and his staff terrified my 9 year-old. He did not put any topical numbing gel on the roof of her mouth before giving her 2 Novocain injections. She cried in agony. When I asked his staff to speak in a nicer tone for my daughter so she does not become hysterical, Dr. Picard kicked me out of the room. His assistant firmly and loudly told my daughter just prior to the Novocain shots "I'm not going to sugar coat this....This is going to HURT! But it's important for you to SIT STILL" When I asked her to use a nicer tone, She said, "I'm not going to LIE to her!" I told her that I wasn't asking her to lie, just to soften her tone. Dr. Picard then interjected and stated, "These are nice people. You will not be in here for the extraction!"

1
★☆☆☆☆

He and his staff terrified my 9 year-old. He did not put any topical numbing gel on the roof of her mouth before giving her 2 Novocain injections. She cried in agony. When I asked his staff to speak in a nicer tone for my daughter so she does not become hysterical, Dr. Picard kicked me out of the room. His assistant firmly and loudly told my daughter just prior to the Novocain shots "I'm not going to sugar coat this....This is going to HURT! But it's important for you to SIT STILL" When I asked her to use a nicer tone, She said, "I'm not going to LIE to her!" I told her that I wasn't asking her to lie, just to soften her tone. Dr. Picard then interjected and stated, "These are nice people. You will not be in here for the extraction!"

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