Victor V. Phan, DO

★★★☆☆

About Victor V. Phan, DO

Categories
  • Orthopedic Surgeons

Health & Medical

Health & Medical
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I was distressed to read the previous RN's review of Dr. Phan. I too am a RN and my experience with him was totally different. I was referred to Dr. Van Phan by my family physician after months of knee pain. Although I am familiar with the various orthopedics in the area, I trusted my physician to make a sound recommendation. I found Dr. Van Phan to be extremely cordial, informational, and most importantly, he included me in the plan of care. Based on my MRI results and his diagnosis, I entrusted him to do a total knee replacement which was done on 7/13/2010. I cannot say it was an easy decision and I certainly cannot say I am pain free yet. But, even though I had completed his original order for Vicoden ES, his office nurse did not hesitate when I asked for another refill.
While at his office, I mentioned my hip had also been troublesome for the past couple of years. He immediately ordered x-rays and gave me the choice of having a hip replacement or a knee replacement first. Because of the excellent experience while under his care, I will certainly allow him to do my hip replacement within the next 6 months

4
★★★★☆

I was distressed to read the previous RN's review of Dr. Phan. I too am a RN and my experience with him was totally different. I was referred to Dr. Van Phan by my family physician after months of knee pain. Although I am familiar with the various orthopedics in the area, I trusted my physician to make a sound recommendation. I found Dr. Van Phan to be extremely cordial, informational, and most importantly, he included me in the plan of care. Based on my MRI results and his diagnosis, I entrusted him to do a total knee replacement which was done on 7/13/2010. I cannot say it was an easy decision and I certainly cannot say I am pain free yet. But, even though I had completed his original order for Vicoden ES, his office nurse did not hesitate when I asked for another refill.
While at his office, I mentioned my hip had also been troublesome for the past couple of years. He immediately ordered x-rays and gave me the choice of having a hip replacement or a knee replacement first. Because of the excellent experience while under his care, I will certainly allow him to do my hip replacement within the next 6 months

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Fell on shoulder 8/21/08, got into see him 8/25. MRI done 8/28. Dr. Phan had Rx'd 30 vicodin w/one refill for my pain (8 on a scale of 1-10), and I took 2 tabs every 6 hours for this awful pain. (On my Rx bottle, it said "take 1-2 tablets every 4 to 6 hours for pain. Do not take more than 5 in a day). I called the pharmacy on Thursday night for a refill because I knew I would be out the next day---it was refused because Dr. Phan had written that I take no more than 5 tabs/24 hr, so I could not get my refill until Sunday (3 days later). I called his office on Friday, spoke with nurse, who told me that "I took too much and Dr. Phan wants me to take tylenol or motrin". The nurse admitted that they did not have the MRI findings, so I called Bay Colony MRI to check status and was informed that the results had already been faxed to Phan's office. I called Phan's office back to have the nurse read the results to me but, "only Dr. Phan can tell you what's on this test". I drove to their office and asked to see my MRI report. When I read it, I saw that my one shoulder tendon had a full thickness tear. I discussed this with my husband, who proceeded to call Dr. Phan's office and find out why I had to be in such pain until Sunday (2 days worth of agony). He was told that Dr. Phan was in surgery and that the nurse had no idea when he would be back. I then left & stopped by Memorial Hermann Hospital ER on Beamer Road (excellent hospital) and after the PA looked at my MRI results, he agreed that I needed to be made comfortable somehow. So, he gave me a Rx for 10 vicodin tabs until my refill on Sunday. I have been a Registered Nurse for 25 years and for the first time in my life I truely understand what the term "inhumane" means. It was unbelieveable that he expected me to rely on OTC meds for the pain from such a severe injury. I will never forget this Doctor, nor his office nurse who treated me as if I was addicted and unwelcomed..

0
★☆☆☆☆

Fell on shoulder 8/21/08, got into see him 8/25. MRI done 8/28. Dr. Phan had Rx'd 30 vicodin w/one refill for my pain (8 on a scale of 1-10), and I took 2 tabs every 6 hours for this awful pain. (On my Rx bottle, it said "take 1-2 tablets every 4 to 6 hours for pain. Do not take more than 5 in a day). I called the pharmacy on Thursday night for a refill because I knew I would be out the next day---it was refused because Dr. Phan had written that I take no more than 5 tabs/24 hr, so I could not get my refill until Sunday (3 days later). I called his office on Friday, spoke with nurse, who told me that "I took too much and Dr. Phan wants me to take tylenol or motrin". The nurse admitted that they did not have the MRI findings, so I called Bay Colony MRI to check status and was informed that the results had already been faxed to Phan's office. I called Phan's office back to have the nurse read the results to me but, "only Dr. Phan can tell you what's on this test". I drove to their office and asked to see my MRI report. When I read it, I saw that my one shoulder tendon had a full thickness tear. I discussed this with my husband, who proceeded to call Dr. Phan's office and find out why I had to be in such pain until Sunday (2 days worth of agony). He was told that Dr. Phan was in surgery and that the nurse had no idea when he would be back. I then left & stopped by Memorial Hermann Hospital ER on Beamer Road (excellent hospital) and after the PA looked at my MRI results, he agreed that I needed to be made comfortable somehow. So, he gave me a Rx for 10 vicodin tabs until my refill on Sunday. I have been a Registered Nurse for 25 years and for the first time in my life I truely understand what the term "inhumane" means. It was unbelieveable that he expected me to rely on OTC meds for the pain from such a severe injury. I will never forget this Doctor, nor his office nurse who treated me as if I was addicted and unwelcomed..

Pros: Angela and the receptionist working 8/26/08

Cons: Dr. Phan and his office nurse

 

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