Vivian D. Ebert, DC

★☆☆☆☆

About Vivian D. Ebert, DC

Categories
  • Chiropractors

Health & Medical

Health & Medical
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Beware of this business. Check your insurance statements from your provider regarding services actually done and what is reflected on your benefits statement. I found medication service charge to my insurance when in fact I never even had medication despensed or even a perscription written. With every office visit I had a balance over the co-pay I was supposed to only pay. Also, the front desk receptionist is EXTREMELY RUDE, will give you no explanations of payment discrepencies, is not knowledgable or helpful regarding payments/insurance issues and gets frustrated with you that you even ask, and will hang up on you when you call for clarifications. Because of this negative attitude towards the customer, I will not return (along with others I've recommended). She alone causes me neck and back pain.

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★☆☆☆☆

Beware of this business. Check your insurance statements from your provider regarding services actually done and what is reflected on your benefits statement. I found medication service charge to my insurance when in fact I never even had medication despensed or even a perscription written. With every office visit I had a balance over the co-pay I was supposed to only pay. Also, the front desk receptionist is EXTREMELY RUDE, will give you no explanations of payment discrepencies, is not knowledgable or helpful regarding payments/insurance issues and gets frustrated with you that you even ask, and will hang up on you when you call for clarifications. Because of this negative attitude towards the customer, I will not return (along with others I've recommended). She alone causes me neck and back pain.

Pros: Physicians are satisfactory

Cons: Extremely rude, unprofessional, and unknowledgable front desk staff

 

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