Votens, Keith E, Od - Advanced Vision Care

★★☆☆☆
  • 7552 N La Cholla Blvd

    Tucson, AZ 85741

    Map & Directions
  • 520-744-1711

About Votens, Keith E, Od - Advanced Vision Care

Hours
Mon-Wed 8am-5:30pm, Fri 8am-5:30pm, Thu 8am-7pm

Health & Medical

Health & Medical
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1.8 5
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I called to make sure how my insurance works over there. They told me all I need to pay is for co-pay 15 Plus contact exam fee 90. However they scam me to sign a form for the Dr. to talk to me about my eye(they called it optomap) for 5 minute cost $38.

The staff told me ??initial here so the Dr can talk to you about your eyeball? there are little checkbox say yes was checked (but I didn??t check it) and I assume that just normal process as I have been told what I need to pay for when I made my appointment. So I signed it,but in the end, they told me that I have to pay extract 38 dollar for Dr. Sellers reviewed my eye map with me. I told them I did not know that charge money but they told me I signed for it and doctor did review with me. They told me I have to have a follow up appointment just to make sure the contact lenses is right for me but didn??t say anything about that I have to pay for the following up appointment that is cost $67.

The follow up appointment was a joke. I asked they why you don??t tell me the follow up appointment charge money, they told me it is in the paper they given to me. By the way, the paper they give to me I did not sign at all and I looked the paper and there is nothing says about the additional appointment charge at all.

0
★☆☆☆☆

I called to make sure how my insurance works over there. They told me all I need to pay is for co-pay 15 Plus contact exam fee 90. However they scam me to sign a form for the Dr. to talk to me about my eye(they called it optomap) for 5 minute cost $38.

The staff told me ??initial here so the Dr can talk to you about your eyeball? there are little checkbox say yes was checked (but I didn??t check it) and I assume that just normal process as I have been told what I need to pay for when I made my appointment. So I signed it,but in the end, they told me that I have to pay extract 38 dollar for Dr. Sellers reviewed my eye map with me. I told them I did not know that charge money but they told me I signed for it and doctor did review with me. They told me I have to have a follow up appointment just to make sure the contact lenses is right for me but didn??t say anything about that I have to pay for the following up appointment that is cost $67.

The follow up appointment was a joke. I asked they why you don??t tell me the follow up appointment charge money, they told me it is in the paper they given to me. By the way, the paper they give to me I did not sign at all and I looked the paper and there is nothing says about the additional appointment charge at all.

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I had been going to Advanced Vision Care for over a decade, but moved out east several years ago. I miss the feeling of getting a quality exam and haven't found a Dr. that compares to the great experience I had in Dr. Sellers' office. He cares so much about what he does and it shows. I've decided to slip in an eye exams when I'm back in Tucson for the holidays because I know I'm going to get an accurate exam, in a clean Dr.'s office, with lost of great frame choices. I was shocked to see such bad reviews and had to put in my honest one, as my experiences have always been positive. I'd absolutely recommend Advanced Vision Care to everyone.

2
★★★★★

I had been going to Advanced Vision Care for over a decade, but moved out east several years ago. I miss the feeling of getting a quality exam and haven't found a Dr. that compares to the great experience I had in Dr. Sellers' office. He cares so much about what he does and it shows. I've decided to slip in an eye exams when I'm back in Tucson for the holidays because I know I'm going to get an accurate exam, in a clean Dr.'s office, with lost of great frame choices. I was shocked to see such bad reviews and had to put in my honest one, as my experiences have always been positive. I'd absolutely recommend Advanced Vision Care to everyone.

Pros: Huge selections, professional equipment, knowledgable staff

Cons: Expensive, but worth it for the quality

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Wow. I should have checked reviews before coming here. I was treated very disrespectfully and felt the staff was very dishonest and pushy in their dealings with me. Weren't listening to my problems and weren't telling me the kind of procedures they were doing on me or and that they weren't covered by my insurance. Which led to fees that I was unaware that I would be charged. I have been seeing an eye dr. for the past 23 years and definitely wound NOT recommend this Dr.

0
★☆☆☆☆

Wow. I should have checked reviews before coming here. I was treated very disrespectfully and felt the staff was very dishonest and pushy in their dealings with me. Weren't listening to my problems and weren't telling me the kind of procedures they were doing on me or and that they weren't covered by my insurance. Which led to fees that I was unaware that I would be charged. I have been seeing an eye dr. for the past 23 years and definitely wound NOT recommend this Dr.

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Not only are they insanly expensive, they are all very rude. You can hear in the lobby the Office Manager talk about patients and just boldly say " I don't not want to talk to her I do not like her!" This was heard throughout, even the person it was meant for heard. Just really bad all they way around. I have been going there once a year for three years, I asked to schedule with the same doctor I have always seen they said I couldn't when I asked why, it seemed to them that I was just a trouble maker and they let me know that I had to see the doctor that they wanted me to see, and not the one that I had been seeing for over three years. No, explaination more than, because we said so. Save some money and get treated better somewhere else.

0
★☆☆☆☆

Not only are they insanly expensive, they are all very rude. You can hear in the lobby the Office Manager talk about patients and just boldly say " I don't not want to talk to her I do not like her!" This was heard throughout, even the person it was meant for heard. Just really bad all they way around. I have been going there once a year for three years, I asked to schedule with the same doctor I have always seen they said I couldn't when I asked why, it seemed to them that I was just a trouble maker and they let me know that I had to see the doctor that they wanted me to see, and not the one that I had been seeing for over three years. No, explaination more than, because we said so. Save some money and get treated better somewhere else.

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This guy had my wife in tears by the time she came out of his office. He was rude to her as well as his employees. He may know what he was doing, (or not, I don't know) but he is worth avoiding, if just to keep you from having a bad day.

0
★☆☆☆☆

This guy had my wife in tears by the time she came out of his office. He was rude to her as well as his employees. He may know what he was doing, (or not, I don't know) but he is worth avoiding, if just to keep you from having a bad day.

Pros: Staff was competent

Cons: Doctor was rude

 

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