Wachs Leslie Od - Los Angeles Vision Ctr

★★★☆☆

About Wachs Leslie Od - Los Angeles Vision Ctr

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Dr. Hirsch listens well and makes sure that all of your questions are answered and concerns are addressed. I never have a problem making an appointment and being seen on time. They definitely deserve my 5 stars.

2
★★★★★

Dr. Hirsch listens well and makes sure that all of your questions are answered and concerns are addressed. I never have a problem making an appointment and being seen on time. They definitely deserve my 5 stars.

.

If you are in search of a friendly staff and an eye doctor that is honest, this is the place to go. Dr. Wachs tells it like it is and if he doesn't think something is necessary, he doesn't make you waste your time and money. They take VSP so it's great if you have that insurance. I can always get an appointment right away and if you have an emergency you can walk in during their business hours.

4
★★★★☆

If you are in search of a friendly staff and an eye doctor that is honest, this is the place to go. Dr. Wachs tells it like it is and if he doesn't think something is necessary, he doesn't make you waste your time and money. They take VSP so it's great if you have that insurance. I can always get an appointment right away and if you have an emergency you can walk in during their business hours.

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.

I got exactly what I wanted at an affordable price...and the service was very professional and caring...the doctor has been there for over 30 years...must be doing something right....just ask for dr. w.

2
★★★★☆

I got exactly what I wanted at an affordable price...and the service was very professional and caring...the doctor has been there for over 30 years...must be doing something right....just ask for dr. w.

Pros: great service at a fair price

Cons: not open sundays

.

The front desk is rude and awful. The Doctor isnt the worst in the world, but totally absolves himself of all resposnsibily for his staff. Do not go to these guys.

0
★☆☆☆☆

The front desk is rude and awful. The Doctor isnt the worst in the world, but totally absolves himself of all resposnsibily for his staff. Do not go to these guys.

Cons: STAFF IS TERRIBLE

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Dr. Joel Hirsch misdiagnosed my contact prescription and when the contacts arrived, the trial pair predictably didn't work. I called his secretary, Kat, about the prescription being incorrect and my vision being blurred, but rather than letting me make a new appointment, she told me to open the sealed boxes and try on a new pair to see if it worked better. She told me I could return the opened boxes for a refund if there was a problem. When the new pair of lenses was also defective, I demanded another eye exam and explained my interaction with Kat, but Dr. Hirsch refused to listen and charged me for the eye exam and for a new box of contacts, saying the opened boxes ?couldn?t be returned since they had been already opened?. What's more, they humiliated me and made me cry, Kat saying, "we would never tell you to open the box if the trial pair didn?t work" and Hirsch himself said, "what my staff says is not my responsibility". This was a terrible experience, he seemed so nice, but when it came down to it, it was all a facade, and he was downright rude and unpleasant. Save yourself time, money, and anxiety by not giving this man your business! Judging from reviews on other websites, I'm not the only one who had such an awful experience.

0
★☆☆☆☆

Dr. Joel Hirsch misdiagnosed my contact prescription and when the contacts arrived, the trial pair predictably didn't work. I called his secretary, Kat, about the prescription being incorrect and my vision being blurred, but rather than letting me make a new appointment, she told me to open the sealed boxes and try on a new pair to see if it worked better. She told me I could return the opened boxes for a refund if there was a problem. When the new pair of lenses was also defective, I demanded another eye exam and explained my interaction with Kat, but Dr. Hirsch refused to listen and charged me for the eye exam and for a new box of contacts, saying the opened boxes ?couldn?t be returned since they had been already opened?. What's more, they humiliated me and made me cry, Kat saying, "we would never tell you to open the box if the trial pair didn?t work" and Hirsch himself said, "what my staff says is not my responsibility". This was a terrible experience, he seemed so nice, but when it came down to it, it was all a facade, and he was downright rude and unpleasant. Save yourself time, money, and anxiety by not giving this man your business! Judging from reviews on other websites, I'm not the only one who had such an awful experience.

Cons: all cons

.

I got ripped off by this place. I have health care through VSP and they still charged me $145 + $10 co-pay. Typically a contact lens exam costs $75 - $100, but their charge was $155 for the eye exam plus $100 for the contact lens exam. Unbelievably expensive for a 15-minute procedure. I've been wearing contacts for over 20 years and have NEVER paid that much for a contact lens exam. DO NOT GO THERE, unless you want to get ripped off and charged crazy prices.

0
★☆☆☆☆

I got ripped off by this place. I have health care through VSP and they still charged me $145 + $10 co-pay. Typically a contact lens exam costs $75 - $100, but their charge was $155 for the eye exam plus $100 for the contact lens exam. Unbelievably expensive for a 15-minute procedure. I've been wearing contacts for over 20 years and have NEVER paid that much for a contact lens exam. DO NOT GO THERE, unless you want to get ripped off and charged crazy prices.

 

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