Wallace Matthew DDS

★★★★★
  • 9290 Telephone Rd

    Ventura, CA 93004

    Map & Directions
  • 805-671-9697

About Wallace Matthew DDS

Categories

Health & Medical

Health & Medical
More choices in Ventura:
Resultset_next

The Delicate Art of Dentistry

1437 S Victoria Ave Unit C Ventura, CA

Resultset_next

Cedars Dentistry

3037 Martha Dr Ventura, CA

4.75 8
Hi! Sign in to let us know how Wallace Matthew DDS was?
Write a Review
.

A very pleasant experience, I really enjoyed the staff from beginning to end. Dr. Wallace was extraordinary, friendly, informative, eager to help me with my needs. I will be receiving further services, and would recommend getting to know

3
★★★★★

A very pleasant experience, I really enjoyed the staff from beginning to end. Dr. Wallace was extraordinary, friendly, informative, eager to help me with my needs. I will be receiving further services, and would recommend getting to know

.

Our family started going to Dr. Wallace this past January after moving to the area. He was great with our boys who are 4 and 6 years old. The boys loved the box of toys they got to go through to pick a prize! I have an open bite which

3
★★★★★

Our family started going to Dr. Wallace this past January after moving to the area. He was great with our boys who are 4 and 6 years old. The boys loved the box of toys they got to go through to pick a prize! I have an open bite which

.

I have been going to Dr. Wallace for several years now. I would and have recommended Dr. Wallace to both friends and family. After my first few visits I was so happy I brought the rest of my family to him. We appreciate the friendliness

3
★★★★★

I have been going to Dr. Wallace for several years now. I would and have recommended Dr. Wallace to both friends and family. After my first few visits I was so happy I brought the rest of my family to him. We appreciate the friendliness

.

I don't know what that last guy is talking about. I had the complete opposite experience with Dr Wallaces office staff. I went in for a cleaning with the Hygenist, and she was friendly and chipper. I had to reschedule for some fillings, and the front office was right on it. They told me exactly what the bill was going to be and scheduled me right in. No fuss, no muss. My whole family comes here, including my kids with braces, and I've never had a problem. Dr Wallace is caring and skilled. Funny-guy, too. You can tell he also cares about running a clean and organized shop.... That's my two cents, at least.

5
★★★★★

I don't know what that last guy is talking about. I had the complete opposite experience with Dr Wallaces office staff. I went in for a cleaning with the Hygenist, and she was friendly and chipper. I had to reschedule for some fillings, and the front office was right on it. They told me exactly what the bill was going to be and scheduled me right in. No fuss, no muss. My whole family comes here, including my kids with braces, and I've never had a problem. Dr Wallace is caring and skilled. Funny-guy, too. You can tell he also cares about running a clean and organized shop.... That's my two cents, at least.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dr. Wallace himself is WONDERFUL. His staff, especially his hygenist and accounting are absolutely infuriating. All 3 procedures i have had done in the last year and a half have ended up costing me much more than estimated. The hygenist did a cleaning procedure without telling me it cost $90 first, then on my next visit, insisted on a deep cleaning, even though i didn't have the time or money at the moment, would not give me a regular cleaning instead, even after my request, and charged me for it knowing full well i could have had my regular cleaning free because it is covered fully by my insurance. The WORST was when i went to get an emergency root canal and crown. it took 3 separate visits of at least 2 hours each to finally get it done, and when i asked for an estimate, just the crown came out to over $700. I asked 4 different times before i agreed to the ceramic crown if i had any other options, including a metal crown. I was told my only other option was to pull the tooth. I agreed to the crown, paid what I had to, and 2 months later got a bill for another $50 "my insurance didn't cover". When i called to ask the office why i still owed, it turned out through my conversation with the accounting girl that I DID have another crown option that was $200 less! I was NEVER told this, and it was the last traw. I will NEVER go back to them again, they cannot just be upfront about my options, or my bill.

1
★☆☆☆☆

Dr. Wallace himself is WONDERFUL. His staff, especially his hygenist and accounting are absolutely infuriating. All 3 procedures i have had done in the last year and a half have ended up costing me much more than estimated. The hygenist did a cleaning procedure without telling me it cost $90 first, then on my next visit, insisted on a deep cleaning, even though i didn't have the time or money at the moment, would not give me a regular cleaning instead, even after my request, and charged me for it knowing full well i could have had my regular cleaning free because it is covered fully by my insurance. The WORST was when i went to get an emergency root canal and crown. it took 3 separate visits of at least 2 hours each to finally get it done, and when i asked for an estimate, just the crown came out to over $700. I asked 4 different times before i agreed to the ceramic crown if i had any other options, including a metal crown. I was told my only other option was to pull the tooth. I agreed to the crown, paid what I had to, and 2 months later got a bill for another $50 "my insurance didn't cover". When i called to ask the office why i still owed, it turned out through my conversation with the accounting girl that I DID have another crown option that was $200 less! I was NEVER told this, and it was the last traw. I will NEVER go back to them again, they cannot just be upfront about my options, or my bill.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

after getting a free exam and xrays, I decided to price comparison shop for another dentist. All I can say is WOW! Not only is Dr. Wallace an excellent dentist, he is very fair in his prices (much lower than other advertised "Corporation" dental offices). I would recommend this dentist to anyone in Ventura County who does not have insurance. His prices are way below other dentists in this area.And he is very current in his practice! He is eager to help you correct your dental needs and willing to work with you.

5
★★★★★

after getting a free exam and xrays, I decided to price comparison shop for another dentist. All I can say is WOW! Not only is Dr. Wallace an excellent dentist, he is very fair in his prices (much lower than other advertised "Corporation" dental offices). I would recommend this dentist to anyone in Ventura County who does not have insurance. His prices are way below other dentists in this area.And he is very current in his practice! He is eager to help you correct your dental needs and willing to work with you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am so glad I made the call to Dr. Wallace two years ago. I had neglected my teeth all my life due to fear of Dentists and as soon as I walked in and met the staff I felt at ease. Dr. Wallace has a great laid-back personality and sense of humor and made me feel I was in good hands. After a couple of treatments I even decided to go the whole nine yards and get braces-something I never thought I would have the courage to do. I am almost done with my ortho treatment and I've only been in braces for a year and a half! My case was pretty severe, too. Look at my Before and After photos if you go for a visit and tell them I said Hi!
Jenifer Stewart

5
★★★★★

I am so glad I made the call to Dr. Wallace two years ago. I had neglected my teeth all my life due to fear of Dentists and as soon as I walked in and met the staff I felt at ease. Dr. Wallace has a great laid-back personality and sense of humor and made me feel I was in good hands. After a couple of treatments I even decided to go the whole nine yards and get braces-something I never thought I would have the courage to do. I am almost done with my ortho treatment and I've only been in braces for a year and a half! My case was pretty severe, too. Look at my Before and After photos if you go for a visit and tell them I said Hi!
Jenifer Stewart

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dr. Wallace is a great dentist. I felt totally comfortable with him. One problem I did have was he told me I was covered for white fillings in the back, but he later told me that was just an estimate and asked me to pay the diffence. I called my insurance company, and they told me to get authorization codes and call them before having work done.

4
★★★★☆

Dr. Wallace is a great dentist. I felt totally comfortable with him. One problem I did have was he told me I was covered for white fillings in the back, but he later told me that was just an estimate and asked me to pay the diffence. I called my insurance company, and they told me to get authorization codes and call them before having work done.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Wallace Matthew DDS, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review