Wong Rodney Z MD

★★★☆☆
  • 515 South Dr 16

    Mountain View, CA 94040

    Map & Directions
  • 650-967-7249

About Wong Rodney Z MD

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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2.5 4
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.

I had hip replacement by Dr. Wong and i was able to get back to my normal activities within 4 weeks. I don't even feel like I had surgery.

I am glad he got rid of the satff he had a few years ago, they were very rude.
The new crew is

3
★★★★★

I had hip replacement by Dr. Wong and i was able to get back to my normal activities within 4 weeks. I don't even feel like I had surgery.

I am glad he got rid of the satff he had a few years ago, they were very rude.
The new crew is

.

Unfortunately for Dr. Wong, his staff lacks customer service in whole. And if a patient calls in to speak with the doctor for advice following a procedure, and leaves a message, the doctor should [respectively] return a call--not require the patient to return to the office only to incure more billing instances. Very disappointed with the service overall, and the wait time in the office is absolutely ridiculous.

2
★★☆☆☆

Unfortunately for Dr. Wong, his staff lacks customer service in whole. And if a patient calls in to speak with the doctor for advice following a procedure, and leaves a message, the doctor should [respectively] return a call--not require the patient to return to the office only to incure more billing instances. Very disappointed with the service overall, and the wait time in the office is absolutely ridiculous.

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I went to see three times on three different appointments. First time, after an hour of wait, he was still not back from lunch and people were waiting, so I had to cancel. Second time, I waited over two hours to see him. The third time, I called half an hour before to see if the appointments were running late, so that I could come later if that were the case. They told me I had two patients ahead of of me 30 minutes before the aptt and I should come 10 minutes after the scheduled time. When I went there, I saw at least 4 people waiting, where the turn for one hour earlier patient was not even came. It seemed I would be there for 2-3 hours, so I cancelled all appointments. IT SEEMS THEY INTENTIONALLY SIGNIFICANTLY OVERBOOK FOR FINANCIAL GAINS!

1
★☆☆☆☆

I went to see three times on three different appointments. First time, after an hour of wait, he was still not back from lunch and people were waiting, so I had to cancel. Second time, I waited over two hours to see him. The third time, I called half an hour before to see if the appointments were running late, so that I could come later if that were the case. They told me I had two patients ahead of of me 30 minutes before the aptt and I should come 10 minutes after the scheduled time. When I went there, I saw at least 4 people waiting, where the turn for one hour earlier patient was not even came. It seemed I would be there for 2-3 hours, so I cancelled all appointments. IT SEEMS THEY INTENTIONALLY SIGNIFICANTLY OVERBOOK FOR FINANCIAL GAINS!

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I had my mincusis roughed up. Dr. Wong performed surgery and made my knee worse. I have called his service and staff seven times with no return call. They are not concerned over their patients. Go to another doctor. please - don't go through the kneeaches I have gone through.

0
★☆☆☆☆

I had my mincusis roughed up. Dr. Wong performed surgery and made my knee worse. I have called his service and staff seven times with no return call. They are not concerned over their patients. Go to another doctor. please - don't go through the kneeaches I have gone through.

Cons: Poor office staff they are late and can't take messages

Wong Rodney Z MD Office Locations:

650-967-7249

515 South Dr 16

Mountain View, AR, CA 94040

Get Directions
650-967-7249

515 South Drive

Mountain View, CA, CA 94040

Get Directions
 

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