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Normally I don't write reviews. However, my experience was so good I thought others should know about it. Everything was perfect. The staff are friendly, kind and knowledgeable. Dr McMillan answered every question and was so patient throughout. The office is beautiful and makes you feel very confident that you are at the right place. I am so happy with the results. Thank you Yarrow Bay Plastic Surgery!
This doc, Sarah McMillan, behaved in an immature and rude way. I was about to have a double mastectomy (due to breast cancer) and went in a second time to meet with her (as I had a few more questions about the reconstruction - who wouldn't right before a mastectomy) and to look at photos. The doc acted like I shouldn't have had to have a second appointment to discuss the matter again. It felt like 'so what are you doing back here?' She made me feel stupid for even being there. The assistant, while showing me photos, said, about one of the photos,""This girl wasn't happy...you'd think she would be happy...she had nothing before."" I thought that was very rude and inconsiderate and uncompassionate. The photos of reconstructed patients left a lot to be desired. I left their office crying and had to find another reconstruction doc as my mastectomy was scheduled for the next week. McMillan billed $525 for a one hour visit (my first visit) and then billed again for the second visit, when they both ran me off. My insurance paid for the first bill and a portion of the second bill. I did not think it fair to have been billed for this horrible visit. I called about six times asking about the second bill and they said they would get back to me but they never called back (talk about immature). I recommend you go somewhere else.
My friend gave me a coupon she had purchased for me for laser hair removal. At first I wasnt too excited becuase of the horror stories I heard about how bad laser hurt! I have been 2 times now and already see great results!! Yaicha the person who does laser is so nice, and the the staff are all so nice. And I am still surprised it really doesnt hurt that bad. The office is spotless clean and is decorated better than any place I have been-apprently by the Dr. who I have to say has great taste! I am considering a consultation with the Dr. I am happy to have found this place and have already referred a number of my friends! Would highly reccomend! Def. give 5 stars!!!
My surgery results are exactly what I was hoping for. I would recommend Dr McMillan to anyone. The staff and Doctor are the best and office is beautiful! Thank you so much!
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Do you feel the physician spends an appropriate amount of time with you?★★★★☆ (8 ratings)
Ease of scheduling urgent appointments when you feel ill★★★★★ (8 ratings)
Once you arrive for a scheduled appointment, how long do you have to wait before you see this physicianUnder 10 min (8 ratings)
Do you trust your physician to make decisions/recommendations that are in your best interests?★★★★☆ (8 ratings)
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Does the physician listen to you and answer your questions?★★★★★ (8 ratings)
Friendliness and courtesy of the office staff★★★★☆ (8 ratings)
Office environment (cleanliness, comfort, lighting, temperature, location)★★★★★ (8 ratings)
Would you recommend your physician to family/friends?★★★★☆ (8 ratings)