Yoo Elly K

★★☆☆☆

About Yoo Elly K

Health & Medical

Health & Medical
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I'm not sure why other reviewers had such a bad experience? My wife and I went to get her new glasses and they were very helpful. Dr. Yoo took the time to give my wife and I thorough eye examinations and the other representative was very knowledgeable and helpful. They went out of their way to show us different lenses and provided many examples of why one type is better than the other. My wife and I had a very good experience and we will definitely go back to this establishment.

4
★★★★☆

I'm not sure why other reviewers had such a bad experience? My wife and I went to get her new glasses and they were very helpful. Dr. Yoo took the time to give my wife and I thorough eye examinations and the other representative was very knowledgeable and helpful. They went out of their way to show us different lenses and provided many examples of why one type is better than the other. My wife and I had a very good experience and we will definitely go back to this establishment.

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This has got to be the WORST optometry place ever. My grandmother came into this office and was treated like dirt. The entire staff was unhelpful and the optometrist herself was a complete jerk. First of all, my grandmother does not speak much English and the optometrist kept yelling at her to read the board even though she knew my grandmother didn??t know any English! Then my grandmother came in with an eye injury that looked pretty scary and the optometrist didn??t even take a look at her and didn??t even care when my grandmother was BLEEDING out of her eye. Please save yourself some grief and avoid this place like the plague.

1
★☆☆☆☆

This has got to be the WORST optometry place ever. My grandmother came into this office and was treated like dirt. The entire staff was unhelpful and the optometrist herself was a complete jerk. First of all, my grandmother does not speak much English and the optometrist kept yelling at her to read the board even though she knew my grandmother didn??t know any English! Then my grandmother came in with an eye injury that looked pretty scary and the optometrist didn??t even take a look at her and didn??t even care when my grandmother was BLEEDING out of her eye. Please save yourself some grief and avoid this place like the plague.

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During a recent visit to San Francisco Eye Care Optometry, my daughter had run out of contact lenses and then, while waiting for an appointment, had broken her glasses. She went in to have her glasses fixed and to inquire about getting new contact lenses. Service was rushed, and the staff came off as condescending and didn't listen to what she was trying to tell them. She felt they were treating her as if she didn't know what she was talking about and didn't respect that she was familiar with her own eye care. She left unhappy with the service and went elsewhere.

PROS: None
CONS: Poor service

2
★★☆☆☆

During a recent visit to San Francisco Eye Care Optometry, my daughter had run out of contact lenses and then, while waiting for an appointment, had broken her glasses. She went in to have her glasses fixed and to inquire about getting new contact lenses. Service was rushed, and the staff came off as condescending and didn't listen to what she was trying to tell them. She felt they were treating her as if she didn't know what she was talking about and didn't respect that she was familiar with her own eye care. She left unhappy with the service and went elsewhere.

PROS: None
CONS: Poor service

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