Youssef, Odet E, Md - Canandaigua Medical Group

★★☆☆☆

About Youssef, Odet E, Md - Canandaigua Medical Group

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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2.0 1
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My children have gone to this doctor for 2 years. On multiple appoinments we have shown up and they have told us we did not have an appoinment. I thought i was wrighting the dates wrong on my schedual so i started to make sure to see the same receptionist every time and bringing the appointment card with me. After this the problem happened an additional 3 more times that they wrote the incorrect date and time on my card. Just recently my oldest showed signs of strep, in the middle of the night. I called the oncall nurse who told me i would recieve a call within 30min. An hour passed, and no phone call, i called back and she rudely told me that i can wait the 45min to call the office when they are open. The nurses there are wonderful! They are great with kids and i have never seen my children anything less than comfortable around them. Dr. Youssef on the other hand has no ability to communicate with children and her "gentle" touch has the ability to make a child scream. My husband and i finally decided to leave and pay any fee (and its a big one!) necessary to find a better doctor. If i could bring the nurses with me to our new doctor's office, i would, as for the rest of the staff i will not miss them!

2
★★☆☆☆

My children have gone to this doctor for 2 years. On multiple appoinments we have shown up and they have told us we did not have an appoinment. I thought i was wrighting the dates wrong on my schedual so i started to make sure to see the same receptionist every time and bringing the appointment card with me. After this the problem happened an additional 3 more times that they wrote the incorrect date and time on my card. Just recently my oldest showed signs of strep, in the middle of the night. I called the oncall nurse who told me i would recieve a call within 30min. An hour passed, and no phone call, i called back and she rudely told me that i can wait the 45min to call the office when they are open. The nurses there are wonderful! They are great with kids and i have never seen my children anything less than comfortable around them. Dr. Youssef on the other hand has no ability to communicate with children and her "gentle" touch has the ability to make a child scream. My husband and i finally decided to leave and pay any fee (and its a big one!) necessary to find a better doctor. If i could bring the nurses with me to our new doctor's office, i would, as for the rest of the staff i will not miss them!

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Youssef, Odet E, Md - Canandaigua Medical Group Office Locations:

585-393-2860

335 Parrish St

Canandaigua, NY, NY 14424

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585-924-2030

1160 Corporate Drive

Farmington, NY, NY 14425

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