Yvonne M. Jenkins, OD

★★★★☆
  • 12320 Barker Cypress Road Suite 400

    Cypress, TX 77429

    Map & Directions
  • 281-373-1020

About Yvonne M. Jenkins, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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3.8 5
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.

I have been to this place several times. I am very impressed with the level of service provided. They discovered a disease in my eyes and were Genuinely concerned. I have had multiple conversations directly with the dr and not thru a liason. My turn around time for glasses was not what was expected but they kept me updated. The service with a smile more than makes up for the wait. THANKS EYE TRENDS!

2
★★★★★

I have been to this place several times. I am very impressed with the level of service provided. They discovered a disease in my eyes and were Genuinely concerned. I have had multiple conversations directly with the dr and not thru a liason. My turn around time for glasses was not what was expected but they kept me updated. The service with a smile more than makes up for the wait. THANKS EYE TRENDS!

Pros: Very personable

Cons: Wait time for product

.

When I saw this place looked good from the outside, went in and the receptionist say very rudely "can I help you" like I was interrupting her break or something. I said I am new in town and looking for a new optometrist. "Well we are the best in town!", I said OK what makes you the best and she said it was her. This was a weird experience. I thanked her and left going who hires these people.

1
★★☆☆☆

When I saw this place looked good from the outside, went in and the receptionist say very rudely "can I help you" like I was interrupting her break or something. I said I am new in town and looking for a new optometrist. "Well we are the best in town!", I said OK what makes you the best and she said it was her. This was a weird experience. I thanked her and left going who hires these people.

Pros: easy to get to

Cons: wierd people in the office

.

I can recommend this store and doctor with confidence. I took my daughters in for exams, paid exactly what they said on the phone it would cost and got quality glasses and contacts. Dr. Tran is willing to take the time to do the job right instead of just pushing people through the system as quickly as possible. Their patience is limitless while we picked out frames and while my daughter learned to put on her contacts. If you need a good eye doctor and live in the Cypress area this is the place you should go. You won't be disappointed.

2
★★★★★

I can recommend this store and doctor with confidence. I took my daughters in for exams, paid exactly what they said on the phone it would cost and got quality glasses and contacts. Dr. Tran is willing to take the time to do the job right instead of just pushing people through the system as quickly as possible. Their patience is limitless while we picked out frames and while my daughter learned to put on her contacts. If you need a good eye doctor and live in the Cypress area this is the place you should go. You won't be disappointed.

Pros: easy to get to, easy parking

Cons: can't think of one

.

Great eye doctors! I have been going there for about 3 years now, and they are so personable and nice. I got an eye infection last year and Dr. Pham came in on a holiday to take care of my eyes. I don't know many doctors who would do that. She also called to see how I was.

2
★★★★★

Great eye doctors! I have been going there for about 3 years now, and they are so personable and nice. I got an eye infection last year and Dr. Pham came in on a holiday to take care of my eyes. I don't know many doctors who would do that. She also called to see how I was.

Pros: Very nice clean facility.

.

Slow to fill prescriptions. Promise in a week. 10 days later no call, no prescription. 2 weeks later still no call, they haven't checked on what was taking so long from the last call. You have to call and tell them to call about the status of prescription. Otherwise, they just take your money and forget about you. They never called me to update me on the status. I always had to call them, but it only took them 2 days to cash the check.

1
★★☆☆☆

Slow to fill prescriptions. Promise in a week. 10 days later no call, no prescription. 2 weeks later still no call, they haven't checked on what was taking so long from the last call. You have to call and tell them to call about the status of prescription. Otherwise, they just take your money and forget about you. They never called me to update me on the status. I always had to call them, but it only took them 2 days to cash the check.

 

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