Zane A. Osborne, DDS

★★★☆☆

About Zane A. Osborne, DDS

Categories
  • Dental Clinics
  • Cosmetic Dentistry
  • Pediatric Dentists
  • Prosthodontists
  • Denturists

Health & Medical

Health & Medical
More choices in Sault Sainte Marie:
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Osborne Zane A DDS PC

2104 Ashmun St Sault Sainte Marie, MI

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Osborne, Zane A, Dds - Complete Family Dentistry

2104 Ashmun St Sault Ste Marie, MI

3.25 4
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I was referred to this place by a friend and was very impressed with the dental staff, they were very kind and caring. The receptionist Bryan on the other hand was a complete prick and treated me and my fiance like dirt, Rolling his eyes and yelling at us to the point of the nurse coming forward and explaining my uncertainty to him in baby terms. I have never been treated so poorly, and ignored with my medical issue. I will never return to this place and hope no one else has to deal with his hostile behavior towards patients. When working with people its in your job description to be nice and caring especially when people are spending hundreds of dollars at your place of practice.

3
★★★☆☆

I was referred to this place by a friend and was very impressed with the dental staff, they were very kind and caring. The receptionist Bryan on the other hand was a complete prick and treated me and my fiance like dirt, Rolling his eyes and yelling at us to the point of the nurse coming forward and explaining my uncertainty to him in baby terms. I have never been treated so poorly, and ignored with my medical issue. I will never return to this place and hope no one else has to deal with his hostile behavior towards patients. When working with people its in your job description to be nice and caring especially when people are spending hundreds of dollars at your place of practice.

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We have seen Dr. Osbourne for many years. He is a great dentist and very gentle and understanding with my children. Today, my daughter had to have 4 teeth pulled per the orthodontist's instructions. Dr. Osbourne explained to me how he would do it and even offered to only do 2 at a time if we wanted so she wouldn't have as much pain. She was brave and chose to have them all done at once. He also explained after he was done what exactly he did as far as the anesthetic. The office staff is WONDERFUL and Brian, the office manager, is always great about checking how much our copays will be for various services. He schedules plenty of time for us and we never feel rushed. As far as the person who commented about her insurance not being accepted - not everyone's insurance is accepted all over, regardless of how great your insurance is. Also, most college students have some sort of credit card - apparently that parent couldn't trust her child with one. We have never had any problems with Dr. Osbourne or his office staff - I highly recommend them!

5
★★★★★

We have seen Dr. Osbourne for many years. He is a great dentist and very gentle and understanding with my children. Today, my daughter had to have 4 teeth pulled per the orthodontist's instructions. Dr. Osbourne explained to me how he would do it and even offered to only do 2 at a time if we wanted so she wouldn't have as much pain. She was brave and chose to have them all done at once. He also explained after he was done what exactly he did as far as the anesthetic. The office staff is WONDERFUL and Brian, the office manager, is always great about checking how much our copays will be for various services. He schedules plenty of time for us and we never feel rushed. As far as the person who commented about her insurance not being accepted - not everyone's insurance is accepted all over, regardless of how great your insurance is. Also, most college students have some sort of credit card - apparently that parent couldn't trust her child with one. We have never had any problems with Dr. Osbourne or his office staff - I highly recommend them!

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The man who I talked to was incredibly rude when I tried to make an appointment for my daughter who attends school at LSSU. He asked for my husbands SS# which is no longer used for ID purposes, told me that they would not accept my insurance (which is an excellent dental plan based in MI used by many Oakland County school district employees), got very snotty with me when I told him my daughter did not have a credit card. I was willing and DID give him my credit card number. He told me to take my business elsewhere and cancelled the appointment that I had made, when I asked to speak to the office manager he "informed" me that his dad IS the dentist ... so I guess he can be as rude as he wants. My child did go elsewhere, to Dr. Kristen Fairbanks, who was more than willing to work with a "long distance" parent whose child is away at college. My daughter made a point of calling to tell me how efficient and friendly they were. All of her dental needs were met. They will be getting our business for the next 3 years at least and I know my daughter will be recommending them to her classmates as well.

1
★☆☆☆☆

The man who I talked to was incredibly rude when I tried to make an appointment for my daughter who attends school at LSSU. He asked for my husbands SS# which is no longer used for ID purposes, told me that they would not accept my insurance (which is an excellent dental plan based in MI used by many Oakland County school district employees), got very snotty with me when I told him my daughter did not have a credit card. I was willing and DID give him my credit card number. He told me to take my business elsewhere and cancelled the appointment that I had made, when I asked to speak to the office manager he "informed" me that his dad IS the dentist ... so I guess he can be as rude as he wants. My child did go elsewhere, to Dr. Kristen Fairbanks, who was more than willing to work with a "long distance" parent whose child is away at college. My daughter made a point of calling to tell me how efficient and friendly they were. All of her dental needs were met. They will be getting our business for the next 3 years at least and I know my daughter will be recommending them to her classmates as well.

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0 out of 1 people found this review helpful.

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My entire family goes to this dentist and they love it. The people are always friendly. The service my family receives is great, the dentist and other staff spend enough time with you so that you don't feel rushed, they actually let you know what's going on. The appointments are usually right on time or just a couple of minutes behind.

4
★★★★☆

My entire family goes to this dentist and they love it. The people are always friendly. The service my family receives is great, the dentist and other staff spend enough time with you so that you don't feel rushed, they actually let you know what's going on. The appointments are usually right on time or just a couple of minutes behind.

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