Most Pep Boys are great about providing service, But this particular one has twice tried to bill me for "extras" not explained before the work was done. I went in to get a new battery and was given a battery wash to extend the life of the battery. When asked what it was I was told it was the stuff put on the post so they didn't corrode. I told the man for the price they charged, I could buy 2 large jars of vaseline and apply some to the post and still have 2 full jars left. They also wanted to charge to top off the fluids. Which I also refused to pay the service charge. I now only go to them to buy items I can install myself.