Drs. here are personable and are great at their jobs. Staff is very friendly and helpful and when they make a mistake they are quick to apologize and correct it. One staff member had baby onsite with her at work; the baby did not interrupt work flow in the least. I respect the fact that the office worked with the staff member to create this type of work arrangements. This proactive attitude shines through in all they do.
PROS: great drs. and friendly staff
CONS: prior office split was ugly-- departing dr. very unprofessional about it
This hotel has a great ambience and is truly a unique boutique hotel (one of the only ones in Spokane). Staff is very friendly helpful and rooms are beautiful and cozy. Much more personal than larger hotels in area.
PROS: great rooms, convenient to downtown sites
CONS: have to pay valet parking
Service here was very good and you can't beat the price for dry cleaning. If you have stained or heavily soiled items you're better off paying a little more and going to another cleaners but for office clothes dry cleaning this place is a real money-saver.
PROS: friendly service and great prices
CONS: not great on stained or heavily soiled items
Saad's has always been competent and quick in their shoe repair. If they can't fix it they'll tell you that honestly rather than waste your money and if they can't fix it most likely no one else can either.
Shop isn't much to look at but they do the job they advertise and they do it well which is pretty great in my book.
PROS: quick and good job with fixes!
CONS: hard to find parking for downtown location sometimes
This is your one stop shop for kitschy and unusual gifts. For adults with a sense of humor and nostalgia this is the equivalent of the Willy Wonka Chocolate Factory.
This is a browsing kind of store -- if you're in a hurry you'll miss lots of good stuff.
Staff is helpful and knows the merchandise well. Overall great place for fun and unusual gifts.
PROS: Great shop for gifts -- fun! Staff helpful
CONS: wish it were bigger but lots to choose from already
Good selection of plants and staff is helpful with recommendation on plant selection, planting, and how tos for larger projects (like planting a lawn from scratch). Plant area is top notch.
Good selection of pet food and pet products. Areas with pets for sale could be kept a little cleaner.
PROS: Great place for plants and pet food
CONS: feel sorry for pets for sale; smelly and unclean
This is the best bookstore in WA! They can get their hands on almost any book your heart should desire and have a great selection in stock. Staff is well read and makes great recommendations. It's obvious that most of the people who work there love books too!
It's easy to support your local independent book store (vs. national chains) when it's as great as Aunties!
PROS: Selection is great and wonderful staff!
CONS: no comfy chairs (but then we'd probably all camp out there!)
If you need to have a Volvo serviced the service department here is top notch and are very friendly and professional. You'll pay more but at least you'll have peace of mind that the job is done right.
Sales dept. is so-so. Our salesman made verbal representations and repeatedly assured me that I did not need to get these in writing because we were dealing with high end cars and professionals. I went against better judgment and didn't force issue -- later wished I had as there was a long drawn out fight to get a second key for the vehicle. Also, took four months to get title and registration. Ultimately they made things right but it took time that it shouldn't have.
The hold times when you call are outrageous which leads me to my second complaint. The british accent on the please hold greeting gets annoying after about the 2nd time after the 100th it's downright grating. Please ditch the Yageewire Land Rover Volvo british please hold recording. It's way too phony when we all live in Spokane and call it a Jaguar.
PROS: GREAT service dept. -- one of few places to buy Volvos locally
CONS: sales dept.
Service department is unfailingly friendly and professional. Work is completed when they say it will be done and the courtesy shuttle has always gotten me to work on time.
PROS: Great customer service
CONS: too many mailers sent out with special offers
This is a great vets' office. All of the vets there seem to really love animals and love their jobs. One of my cats was traumatized (by another vet ironically) when she was a kitten and is quite a handful. The vets at Animal Clinic were patient and gentle with her and had great success with her in giving exams.
I have nothing but good things to say about this clinic.
PROS: Vets really care and it shows!
CONS: too far away from where I live now