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Austin C.
Hometown:
Round Rock, TX, 78681First Reviews: 1
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Chuys
Chuy's has a wonderful, casual atmosphere. You can't go wrond ordering anything on the menu, especially with deluxe tomatillo sauce. Don't forget to ask for the creamy jalapeno sauce for your chips. The Mexican margaritas are great too.
PROS: Great food
CONS: Often crowded
More Primitives Furniture & Accessories
Furniture promised in 12-14 weeks arrived after 20 weeks, and many phone calls. The furniture delivered was not the high quality promised and had many defects (confirmed by Primitives' staff).
We'd already committed to having the unit, paid interest on it, and purchased other furniture to match. We requested that Primitives refund money to recoup repairs we would have to make. We offered to repair it ourselves. Declined. We requested that Primitives order replacement doors for the warped ones. Declined. We requested compensation for the lost interest paid and time spent dealing with the issue. Declined.
Primitives verbally offered a store "token" for $200, which does not go far in that store. The sales manager never provided documentation or tangible validation of the credit. Later, the sales manager stated that the "token" was only $150, an indication that there was never a true record of it. Primitives offered to refund the original amount of the unit, but offered no compensation for the lost interest paid, nor the 4+ months of time and effort spent dealing with the situation. Also, the sales manager said if we took the unit refund, the store "token" would be revoked.
Primitives then promised to replace the unit with a new one on the next order from their vendor (now 5+ months after our original order). During the next 3 months, we called for updates and got conflicting information from the store representatives. Multiple times we were told that our replacement unit should be at the store this week or next week. Twice we were told that the delivery truck was at the US border, in customs, and should arrive at the end of the week. Only once during this time did Primitives phone - to tell us that the truck was in customs and the unit should arrive in Houston at the end of the week. None of it was true.
Repeated requests to contact Primitives' owners were denied. No one at the retail stores, nor the corporate office would provide contact information.
PROS:
CONS: Non-existent service; no accountability; dishonest; overpriced
Primitives
Furniture promised in 12-14 weeks arrived after 20 weeks, and many phone calls. The furniture delivered was not the high quality promised and had many defects (confirmed by Primitives' staff).
We'd already committed to having the unit, paid interest on it, and purchased other furniture to match. We requested that Primitives refund money to recoup repairs we would have to make. We offered to repair it ourselves. Declined. We requested that Primitives order replacement doors for the warped ones. Declined. We requested compensation for the lost interest paid and time spent dealing with the issue. Declined.
Primitives verbally offered a store "token" for $200, which does not go far in that store. The sales manager never provided documentation or tangible validation of the credit. Later, the sales manager stated that the "token" was only $150, an indication that there was never a true record of it. Primitives offered to refund the original amount of the unit, but offered no compensation for the lost interest paid, nor the 4+ months of time and effort spent dealing with the situation. Also, the sales manager said if we took the unit refund, the store "token" would be revoked.
Primitives then promised to replace the unit with a new one on the next order from their vendor (now 5+ months after our original order). During the next 3 months, we called for updates and got conflicting information from the store representatives. Multiple times we were told that our replacement unit should be at the store this week or next week. Twice we were told that the delivery truck was at the US border, in customs, and should arrive at the end of the week. Only once during this time did Primitives phone - to tell us that the truck was in customs and the unit should arrive in Houston at the end of the week. None of it was true.
Repeated requests to contact Primitives' owners were denied. No one at the retail stores, nor the corporate office would provide contact information.
PROS:
CONS: Non-existent service; no accountability; dishonest; overpriced