Oak Park, IL
It's hard to imagine a more varied group of incompetents than the ones that are currently employed at this Best Buy's Geek Squad. They were quite clueless on most all computer problems that crossed their desk on the three separate occassions I was at the store. I highly do not recommend taking your computer to them unless your goal is to get your computer back in the same shape it was originally in or, very possibly, in worse shape. They are also rude. You have been forewarned!