I called for appointments for 5 facials all relatively close together, if not overlapping. They were able to accomodate us all and set us up in our own "private" waiting room. The room was cals and relaxing in and of itself. Neck warmers were provided for all, they serve wine or water and we were able to bring in lunch to eat while we waited. My guests were from out of town and were very impressed. Came shy of giving this 5 stars only because it was awkward to locate as it's down a hall and up the stairs, past other stores.
PROS: Excellent Staff, Excellent Facilities
CONS: Actual location not obvious.