michael d.

Berkeley Motorworks Inc

I had my bmw dropped off by a tow truck to Berkeley Motor Works based on recommendations. I never got a call after it was dropped off. When i called, they said I needed other work which I authorized without hesitation since I knew some of those problems were in the car like worn bushings on the rear shocks. They also wanted to change the shocks from OEM Boge to Bilsteins so I can get the car out by the next day which I agreed to since I knew Bilsteins can come next day and is readily stocked by the local German Auto Salvage in berkeley. Well, the next day came, and I did not yet get the car. In fact, I had to pick call them up around 6pm only to be told that it would be until the next day that the car would be ready.

PROS: good at recommending other services that needed to be done to make more $$
CONS: don't expect them to give you updates on your car til its time 2 collect $