I have been with Rose City Pediatrics for seven years with my two children. Dr. Schlundt has a been a wonderful doctor to my children. He takes his time to explain everything and answers all my questions. He is very knowledgeable and I trust him to make medical decisions for my children.Yes, it is a very busy office and sometimes the front desk staff becomes over whelmed. After reading some parent reviews I wanted to say that as a parent you need to decided if what the phone nurse or the receptionist is telling you is accurate for your situation. There have been times that I have demanded to see the doctor and they gave me an appointment. Actually, every time I have called in the morning I was able to get a same day appointment. I have had no serious issues with this office-We love Dr. Schlundt.