I have been going to this place for 8 yrs and my son for 6 yrs and TODAY did not make me happy. The lady that done my hair ask me what size guard and I said I think 3 I would have to look at it but she just went to butchering on my hair I have never had it this short. they done nothing what was ask to do to my sons hair. It is all uneven. We are now fixing to go elsewhere to get it fixed. When I mentioned at the desk about being unhappyy they bgin to be the rudest people I had ever met. I have not felt so humilated in my life. I got home and my wife noticed that I had BLOOD on my neck where she was so rough so I called and talked to the so called manager and she refused to help me said that I could get a refund but told me she had several witnesses that i was rude to her. Anyways I will not go back and I hope other people are not treated this way but I have a feeling they will be.