We took our puppy to two other area groomers first. We now have been a repeat customer for about 15 months. Tail Waggers did a far better job and were more affectionate and gentle with our smaller dog than the others. The hair cutting is as good as the groomer who we went to first who charges twice as much. Of course, the dog doesn't receive a "spritzing" of $90/bottle doggy perfume and the scarf isn't imported silk....Very good treatment, quality grooming and a fair price.