Susan L.

Pmc Pharmacy

I agree on the convenience of this pharmacy. It's easy to get to, no long waits. The staff in general is pleasant and helpful. The person who appears to be the owner or manager, on the other hand, is surly and arrogant. On several occasions, she insisted she hadn't received faxed prescriptions that I'd watched my doctor send there. On other occasion, I arrived post surgery to pick up prescriptions and being a little confused and in pain, accidentally locked my purse in my car. I was holding the prescriptions in my hand so had those, but couldn't pay and my cell phone was in my purse. I asked her if I couuld use their phone to call AAA to unlock my car and she refused. She knows me--I pick up prescriptions there regularly. She just refused. Fortunately, she left the main area and another employee silently handed me the phone. I'll keep using them because of the convenience but someone needs to help this woman understand what customer service is all about.