jerlyn m.

Clear Vision Eye Center

I am the type of person who seeks the best of the best and will spend hours researching the highest rated doctors. I am very critical about how a business treats their customers because I am in the customer service industry and I try my best to assist my guest in any way that I can in hopes to create a lasting impression. This time I took my chances on a doctor who I have never heard of and was quite pleased of the outcome. Dr. Mancuso is a very friendly and welcoming optometrist who is very thankful for all his patients. He was very thorough and explained all my options. I was very impressed that he took the time to thank me for choosing his clinic. It definitely made me feel appreciated. The receptionist and eye glass specialist were both very friendly as well. The only negative aspect of my experience was the way I was treated by his assistant who conducted my initial eye tests. She was not welcoming at all and didn't seem to care. She did not try to engage in a friendly conversation or ask if I was okay. When she was done with her part of the exam, she left me in a room for a couple of minutes and came back to restock some supplies. Not once did she acknowledge me or ask if I was okay or needed anything. I thought that was quite rude. It takes only one person to effect your experience in a negative way. I would definitely go back to clear vision if I was examined by another assistant.