One year ago we purchased an Acer laptop for our small business from Bits and Bites. This was the beginning of a HUGE mistake. Since this purchase there have been several issues which culminated in the battery going completely dead, the keyboard malfunctioning, and now it won't boot at all. We have tried to work with Bits and Bites but as someone noted earlier, the person answering the telephone is rude. More than rude. They have made it clear that they will not support the product that they sold as new. We will no longer deal with this company and I encourage everyone to avoid them.
They deserve negative stars. DO NOT GO HERE.
Deanna Ramage and Eric Donaldson
Inner Rhythms Healing Arts