After having trouble finding a place to board our 10-year-old Australian Shepherd, Snickers, in the immediate Syracuse area, I found The Bed and Biscuit on the web. It's only an hour or so south of where we live and we were actually going that way anyhow.
I love this place. First of all, Gizella took extreme care checking over my dog's shot records. That made me feel good for his health. Secondly, the place didn't smell like a kennel or a vet's office. It is so clean! Third, after getting Snickers in his area, she took my husband and I on a tour of the place. There was no sense of them having anything to hide.
The runs are good sized. They all have individual doors to go outside to another section of their run. They have clean blankets every day and radiant heating in the floor. My older dog LOVED this feature. They play music for the dogs. The outside play area is kept clean and there are plenty of little toys for the dogs.
I opted for the one-on-one time. They took Snickers on a nature walk every day. He could have been sore but came home with more energy than he does when he spends a weekend away with us!
We called every night and got a check up on Snickers from Laszlo. Gizella bakes homemade treats for the dogs and Snickers got one to take home with him. As I unwrapped it, he sat patiently waiting for it ... it was obvious he knew what he was about to get.
The rates were reasonable. We will take Snickers back there whenever we travel that way and can't take him along. Gizella and Lazslo are really personable and seem to have that special way with animals some people do. I highly recommend this place!