The rink and teaching staff are great! Let me say that because everyone my family personally met were terrific from the instructors to the snack bar.
The business office suffers from greed and a lack of business ethics. When my daughter was injured and could no longer take lessons I informed the office who said they would cancel the membership. I failed to notice they kept on charging my account for another 8 months before I got it stopped. They would not refund the money saying I failed to notify them in writing even though my daughter was not using their facility!!
They are quick to sign you up and mention nothing about cancelling other than you can do so at any time. Read the fine print when signing up and pay monthly vs automatic payments. Verbal commitments made by their own employees mean nothing to the ownership at Ice Town!