Went to Patrick's Hawaiian Cafe last night on Sunday on Mother's Day....at 8:30pm we were the only two people in the place at one point...I brought in a coupon for $8 off, and it did not say anything about not being able to use it on Holidays, etc, only that must be used on a Sun-Thurs, however the waitress with the California valley accent, completely refused to accept it, stating that Patrick printed out another coupon about a week later saying that it cannot be used on Mother's Day, even though my coupon did not have any stipulations like that. Usually you do that when you expect a place to be busy but we were the only two people in there at one point and she still wouldn't honor the coupon, stating it was Patrick's orders. The service has also gone downhill since we first went there. The waitresses now smartly talk like they work at the Gap! THANKS FOR THE EMBARRASMENT PATRICK. IN ORDER TO SAVE PENNIES YOU SKIP OVER DOLLARS!!....YOU HAVE NOW LOST ME AS A CUSTOMER, MY FIANCEE, OUR FRIENDS, OUR FAMILIES, AND INSTEAD OF REFERRALS, I WILL SHARE MY NEGATIVE EXPERIENCES WITH EVERYONE I MEET. YOU CONNED THE WRONG PERSON PATRICK! I DON'T JUST ACCEPT LOUSY SERVICE LIKE MANY OTHERS DO AND DO NOTHING ABOUT IT. YOUR CHEESY COMMERCIALS AND FAKE SMILES CAN ONLY GO SO FAR! WHAT ARE YOU GOING TO DO TO MAKE UP THE EMBARRASSMENT THAT YOU HAVE CAUSED TO ME AND MANY OTHERS WHO CAME IN ON MOTHER'S DAY AND GOT THIS LOUSY TREATMENT! PROBABLY NOTHING....
Pudgy, mustached counter guy rude and grumpy from the very beginning, He picked the wrong part from a box of mixed parts, then quick to blame me for it as he took his time dragging his lazy butt to the back. I asked another guy if he was having a bad day, The guy said, "We all are.."
I walked out and went to Schuck's. Better service and attitudes there.
Didn't have an air filter for my Honda Ridgeline, but referred me to another store of their's that had it. A little expensive though. Store seems a bit small and dull looking. People working there seem to be of the Vantucky type.