I found that Panorama is very efficient in processing patients. Not a second of the doctors time is wasted. They do not respect patients.
I was asked to bring an xray, which was never looked at. I was required to fill out duplicate information on forms with a bad hand.
All support ended when I left the examining room. Dr Brian is totally unreachable. The best that I could do is to leave voice mail for his assistant. When I asked that my prescription be faxed to the pharmacy, I got a cheerful reply. Glad to do this. What prescription? All the info should be available. I endured torture to fill out the forms. Is this a comedy routine?
When I left I was given a Therapy Referral plus two business cards for practices that do not accept my insurance. Calls pleading for help were not returned. My PCP tried to get a referral. Panorama did provide support. When I finally found a therapist, the referral was no longer valid.
Dr Brian writes prescription that can not be filled. When I got a reminder call for a follow up visit, I cancelled. I complained about the lack of support again. Panorama is a waste of time.
I still do not have a valid referral, nor has the prescription been faxes.
Here's a tip. When looking for a doctor, request to leave a voice mail message for the doctor. If denied looks elsewhere.