My experience has not been long lived, but it has been a good one. I know that the staff cares about my pet, I can trust the prices completely, they are incredibly honest in answering any questions I've had, and have given quality care to my dog. I appreciate the good work!
I know a lot of people go to this place because it's at a convenient location. However, they really are out for the money! They will sell, sell, sell to get every dime out of your pocket by administering tests that are unnecessary, and the like. For instance, my dog, at 5 months, still had her canines, and VCA pushed me as hard as they could to get me to let them remove the teeth by surgery, costing only $400. Her teeth fell out naturally a month later. They also recently REFUSED to give me heart worm preventative because they wanted to give my dog a heart worm test first, even though she had one about 6 mo. ago and had been on the preventative ever since. What kind of a place would do that? A great alternative is Pittman Animal Hospital -there I found total honesty, quality care and FAR cheaper prices.