I adopted my dog from the Wisconsin Humane society last fall and took her to this clinic purely based on location and that their name was in the paperwork I was given when I took her home. I have had nothing but problems with this clinic such as receiving mail that my pet is overdue for treatments that she has already had and then finding out they couldn't even find our information in their computer. I was overcharged and at one point they tried to give her shots that she was already current on. If I had not followed my pet's care so carefully and argued with them repeatedly my dog would have recieved a second Rabies shot, another distemper shot and a blood test she wasnt due for until this October. Who knows what would have happened if I hadn't fought this. They actually tried to refuse selling me the Heartgard my pet uses. After learning of this mistake I recieved several formal apologies, but they still charged me for the appt. What a joke! Do your research, I wish I had! You will be better off somewhere else.