My husband and I got our Rolexes about five years ago from Devon's. Last year my husband's watch stem failed and he sent it in for service through Devon's--six weeks later and just over $600. service later, it was still running fast. I googled "rolex repair sacramento", read the review and told him to go to Gilian's. They were fantastic! Immediately determined it was magnetized and they demagnetized it right on the spot! It's run great ever since. Last Saturday, my Rolex stopped working for the 3rd time this month. I took it to Gillian's, explained that if I shook it, it would start again, and MAGIC, he opened it up, reset a loose screw and sent us on my way--NO CHARGE. We've never had such great, knowledgeable and friendly service...