Our Golden Retriever has stayed here every year and this will be her 4th time. I never smelled any odors at all. She is our family member and does very well with Sue, the owner. We always request the larger run for her.
Whenever we come back, Cinnamon seems very well adjusted and we know she is cared for very well.
Before taking Cinnamon to Country Pet Retreat, we used one Kennel on St Charles road a long time ago. Upon returning, Cinnamon was acting very angry and neurotic. We knew something happened there, but Cinnamon did recover.